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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Tabish was very helpful and amazing with me as a dealer he provided all the details and information needed for me to make a great purchase- I love my new car
Business response:
Thank you for your review, Marie! Tabish and our team thank you for your 5-stars, and look forward to seeing you at your next service appointment! We hope you enjoy your new vehicle!
TERRIBLE- I went in for my 20k mile service. They told me I had 2 cracked wheels and needed 2 tires with my service for about $4,000. They told me it was normal wear and tear. At 20,000 miles wheels should not be cracking. They blamed me. I baby my car- no way was this my fault. 20,000 miles and cracking is not normal. They also told me they were recently sited twice by inspections and had to be extra careful and inferred that if they weren't sited that they would have let it slide. Granted, they gave me a "discount" but the... read more
Business response:
We regret to hear about this experience, Brian. We'd like to help resolve these concerns and improve your impression of us. Please reach out at your earliest convenience. Thank you, Jeff Davis - General Manager - jeff@herbchambers.com
Excellent service from Tabish at MB of Boston. Very knowledgeable and super sweet. Highly recommend.
Business response:
Thank you for your review, Nancy! We're so happy that Tabish and our team provided you with a 5-star visit! -Mercedes-Benz of Boston
The dealership gladly squeezed in my car to replace a dead battery on short notice.
Business response:
We're so glad we were able to assist you! Thanks for visiting Mercedes-Benz of Boston and please don't hesitate to reach out if we can be of service again in the future!
I had an excellent experience with ERIC ILCHENKO. He was great to work with, was very responsive, and went above and beyond with any questions or special requests I had. Highly recommend.
Business response:
Thank you for the excellent review! We're happy to hear you enjoyed working with Eric and we hope to see you again next time here at Mercedes-Benz of Boston!
Everyone was super helpful. Dana and Erika especially went above and beyond to make sure that our needs were met. They even did it will a smile
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that Dana & Erika took such excellent care of you and we'll be sure to share these kind comments with them. Thanks for choosing Mercedes-Benz of Boston and please don't hesitate to reach out if there's anything else we can do for you!
This dealership is first class.Jessica, Stephen and Kris This dealership is first class. Jessica, Stephen and Kris were awesome to work with during the purchase of my vehicle. I highly recommend this Mercedes-Benz dealership.
Business response:
Thank you so much for the kind comments, Annie! We're so glad you enjoyed working with our team and we hope to see you again next time here at Mercedes-Benz of Boston!
From the moment you walk and throughout your time there your informed of the status of your vehicle and treated to all the convenience’s in their lounge. When leaving you receive detailed report of work that was done. If you need to leave your car you are offered complimentary vehicle free of charge. Complete Satisfaction every time I’m there !!!!!!
Business response:
Thank you for the wonderful feedback! We're honored to have you as a Mercedes-Benz of Boston customer and look forward to your next visit!
Great service, knowledgeable advisor, provided me with suggestions and recommendations that made me very comfortable working with them.
Business response:
Thank you for visiting us here at Mercedes-Benz of Boston! We appreciate your kind feedback about our team and hope we have the opportunity to serve you again in the future!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,411 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.