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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service was not up to the level I expect from Mercedes’. My liason was short with me and not very friendly
Business response:
Hi Scott - I'm sorry to hear about this and would like the opportunity to get some more details from you so that I can make sure I'm addressing the situation appropriately with my team. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Thank you, Jeff Davis - General Manager - jeff@herbchambers.com
I am writing to express my thanks for such a positive car buying experience. I had purchasing my AMG GLE 43 Coupe. When I walked into the dealership, I knew I would be buying a car simply based on my first impression of Chip McCarty who is unlike any salesperson I’ve ever worked with. When I went to finance my vehicle, Kris Ricupero immediately made me feel like we’d known each other for years. I have purchased many vehicles, but this was, by a mile, the best experience I’ve had. This is the first time I can wholeheartedly r... read more
Business response:
Thank you for taking the time to share this wonderful review! We're so glad Chip & Kris provided you with such exceptional service and we're thrilled to hear that you & your son are enjoying the new vehicle so far. Thanks for giving our team here at Mercedes-Benz of Boston the opportunity to earn your business. We hope we have the opportunity to work with you again in the future!
Great staff and service. Knowledgeable and courteous team. Long time customer and will continue to be.
Business response:
Our team is grateful to have you as a customer! Thank you for rating Mercedes-Benz of Boston five stars!
Thank u Jonathan For all of your help with my car I’m Thank u Jonathan For all of your help with my car I’m not planning to buy another car anytime soon. If I I was you would be the person to go see. Making sure the car was what I pictured in my head Thank you Jonathan YOU ROCK
Business response:
Wow, MaryJo! We're so glad to hear that Jonathan gave you five-star care! Thank you for coming to see the Mercedes-Benz of Boston team!
All problems, repairs serviced quickly. Service department representatives engaging, and knowledgeable. I will continuously have my vehicle always serviced here.
Business response:
Thank you for the wonderful review! We appreciate your continued support and look forward to your next visit with us here at Mercedes-Benz of Boston!
Eric made our purchase that much more impactful! He was very knowledgeable and a true pleasure to work with. We would definitely refer our friends and family to him for their future purchases. What a wonderful purchasing experience. Thank you!
Business response:
We appreciate you taking the time to leave us your great feedback and five-star rating, Nancy! Thank you for coming to Mercedes-Benz of Boston!
We will absolutely work with Eric again. He made the entire process so enjoyable while being very professional. We felt like we were in great hands and would certainly recommend him to anyone.
Business response:
Thank you for taking the time to share this wonderful review! We're so glad you enjoyed working with Eric and we look forward to seeing you again next time here at Mercedes-Benz of Boston!
I have been a Herb Chambers dealership fan for years. Somerville Mecedes Benz takes my sales and service experience to a whole new level. My service advisor Erica, has treated me like family from day one. It would be hard to buy from anyone else. Thank you SMB and Erica!!
Business response:
Thank you for being a Mercedes-Benz of Boston customer! We're so glad that Erica & the team continue to provide you with exceptional service and we look forward to seeing you at your next visit. Take care!
One of the best experiences I’ve had buying a car. Eric was extremely helpful and knowledgeable. Great communication and went above and beyond to get my car to me earlier do to a change in my schedule.
Business response:
Thank you for the excellent review! We're glad to hear that Eric took great care of you and we hope to see you again next time here at Mercedes-Benz of Boston!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,411 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.