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259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This is a very professional organization. Everyone I interacted with was courteous, informative, and generous. My questions were answered right away and I was treated with consummate care. Jeff Davis, Kris Ricupero, and Manuel Rodriquez were all extremely helpful and walked the proverbial extra mile to make the experience of buying a vehicle from the dealership a pleasure.
Business response:
Thank you so much for this kind review! We're thrilled to hear that our team delivered a great experience and we hope we have the opportunity to do so again in the future. Until then, take care and please don't hesitate to reach out if there's anything else we can assist you with! - The Mercedes-Benz of Boston Team
I have been using this dealership since 2004. The vehicle bought back then is still in an excellent condition, although there have been challenges in many years. However, the dealership has always been trying to help solve the hiccups, and done successfully. The current advisor Patrick has been working with me and solving the issues with me. I appreciate it very much. Not the least expensive service and maintenance but the most reliable solution in the end. Recommended.
Business response:
Thank you for the kind words about our team, as well as your loyal business! We're honored that we have the opportunity to help take care of your vehicle and appreciate all of your support over the years. Thanks for being a valued Mercedes-Benz of Boston customer and we'll see you at your next visit!
Very professional and helpful staff. Eric was really helpful in carrying out the whole deal and keeping me updated at all times. Paolo was very helpful too.
Business response:
Thank you for taking the time to share this awesome feedback! We're happy to hear you enjoyed working with Eric and Paolo and we hope to see you again next time here at Mercedes-Benz of Boston!
Mercedes-Benz of Boston has the most professional service department I’ve ever dealt with - including especially Albert Barisha. Performance has been flawless. That’s the key for me.
Business response:
Thank you for your awesome five-star rating! We're glad to hear Albert and the Mercedes-Benz of Boston team made this such a positive visit! We look forward to seeing you at your next service appointment!
Great service. Went above and beyond. Everyone who helped me was professional and courteous. They treated me like an important customer even though I was there for a small service.
Business response:
Thank you so much, Richard! We appreciate you taking the time to leave the Mercedes-Benz of Boston team your five-star review! We look forward to seeing you at your next appointment!
It was good and it went smooth thanks to manuel. He made it easier for us…i’ll recommend him to anyone who wants to get a car from that location
Business response:
Thank you for taking the time to leave us a review! We're glad Manuel made your experience with us a smooth one and we hope we have the opportunity to work with you again in the future. Take care! - The Mercedes-Benz of Boston Team
Excellent attention as soon as I walked in the door from the manager to my sales representative Manual very informative
Business response:
Hi James, thank you for visiting Manuel at Mercedes-Benz of Boston! We appreciate you as a customer, and look forward to seeing you again!
Kashif Sheikh was a great sales person, very efficient and patient. I loved him so much that I’m going to send my son . I will definitely recommend this dealer.
Business response:
Thank you so much for this amazing feedback! We're glad to hear you had a great experience with Kashif and we'll be sure to let him know how pleased you are with the service he provided. Thank you for recommending the Mercedes-Benz of Boston team to others. We appreciate your support and look forward to working your son!
Albert in the Service Department is the absolute BEST to deal with and provides service unlike anything I have ever received in my 50+ years of owning a car. He is an incredible asset to the Herb Chambers Mercedes-Benz Dealership of Boston, and he makes my car service experience a true pleasure. I am extremely grateful for him.
Business response:
We're so happy to hear this! Albert is indeed an incredible asset to our team and we definitely consider ourselves lucky to have him. Thank you for being a Mercedes-Benz of Boston customer. We appreciate your support and look forward to your next visit!
Mercedes-Benz of Boston has a 4.8 star rating with 9,179 reviews.
Mercedes-Benz of Boston is closed now. It will open on Monday at 9:00 a.m.