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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent service! Called my service advisor Patrick Titshaw with an emergency situation and he was able to immediately acommodate. This kind of good service is consistent (the norm) in this dealership.
Business response:
Adriano, We're so happy to hear Patrick provided five-star care to you during your service visit! We appreciate your confidence in us and look forward to seeing you next time! Thank you for being a Mercedes-Benz of Boston customer!
I appreciated the advice and counsel that Patrick gave me regarding my vehicle. As always, service was great! Ps my nieces loved the cookies when we picked up the car!
Business response:
It's so great to hear this! We're so happy Patrick made this a great experience and provided the care you deserve! Our team will be glad to hear the cookies were a hit! Thank you! - Mercedes-Benz of Boston
Super professional and quick and thorough. Truly a MB level service.
Business response:
Thanks for the five-star rating and kind words! - Mercedes-Benz of Boston
Everyone was helpful, pleasant, and efficient. The job was completed and my car returned to me so that I didn’t have to fight the evening traffic.! Let me add courteous workers and convenient scheduling.
Business response:
It was our pleasure to assist you. Thank you from all of us here at Mercedes-Benz of Boston!
Maintenance inspection done on time and interactions with dealer team was excellent.
Business response:
Your confidence in us makes our day! Thank you so much for the five-star rating! - Mercedes-Benz of Boston
Patrick is fantastic - I have worked with him for some years now and he is prompt and a pleasure to work with. I recommend him highly
Business response:
We appreciate you coming to work with Patrick and for leaving us your review! Thank you for being our customer! - Mercedes-Benz of Boston
The work on my E-350 was done efficiently and to perfection! The dealer associate Patrick Titshaw made the whole experience very pleasant and completely eliminated any stress that might have been associated with extensive work on the car with his calm, reassuring and professional demeanor. Likewise, cashier Shannon Despres make the whole checkout/payment process a breeze and a most pleasant experience. I would highly recommend this dealership and, most especially, the people who work there for any service on any Mercedes!
Business response:
Thanks for sharing your experience with Patrick and the Mercedes-Benz of Boston service team! Your positive feedback and recommendation mean so much to all of us and we look forward to working with you again in the future!
A very professional and efficient experience. My vehicle was ready, clean and the paperwork was organized and exactly what I had anticipated. It was an easy process.
Business response:
Eric, Thank you for coming to Mercedes-Benz of Boston for your service and great five-star rating! We look forward to seeing you at your next appointment!
Manny,The person that picks up and returns my car has always been of upmost courtesy He always arrives in a timely manner and is very pleasant Jimmy in the service department it’s also very Accommodating helping to arrange my service date
Business response:
We're glad Manny and Jimmy made this such a great visit! Thank you for taking the time to leave us your feedback and five-star rating! We look forward to seeing you at your next appointment! - Mercedes-Benz of Boston
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,179 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open on Monday at 9:00 a.m.