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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Patrick took me without appointment when I had an emergency notice. I always had excellent services at the same place for over 30 years.
Business response:
We're delighted to hear that Patrick and the team at Mercedes-Benz of Boston were able to assist you promptly during your emergency. Thank you for trusting us with your service needs over the past 30 years! Safe travels!
Always excellent I only trust my car to Jimmy I had an emergency and Jimmy had me come right in the car was fixed and ready to leave in short order
Business response:
It's wonderful to hear that Jimmy provided such prompt and reliable service during your recent visit here at Mercedes-Benz of Boston! We're glad your emergency was handled swiftly. Thank you for trusting us with your automotive needs!
He was real professional and detail oriented person. He makes sure the client understand the future of the product he or she is buying
Business response:
We're delighted to hear that our team member provided a professional and detailed experience at Mercedes-Benz of Boston. We hope to see you next time! Enjoy your new ride!
Excellent service, very well explained and discussed. Gracious and helpful service representative. Appreciate pick up and delivery service by friendly, competent drivers.
Business response:
Hi Adynner, we're delighted to hear that you had a great experience with our team at Mercedes-Benz of Boston. Thank you for highlighting the excellent service and convenience we strive to provide! Safe travels!
I went back to this dealership after I had a bad experience. They apologized and more then made it up to me. Good people there and I was appreciative of how they listened to the issues I had with them and how they resolved them.
Business response:
Thank you for giving us another opportunity to earn your support! We're glad our team was able to address your concerns and we hope you won't hesitate to reach out the next time we can be of assistance. Thanks again, from all of us here at Mercedes-Benz of Boston!
I found the experience was excellent. . My service advisor, Jimmy was very helpful in the process.
Business response:
Thank you for your review, Pat! We look forward to sharing it with Jimmy! -Mercedes-Benz of Boston
Everything was done according to previous agreements and discount rebate was submitted. I was expecting a little bit of personal, like management 15% for labor at least, but overall, it was expected. Also, after Porsche experience for 20 years, I never had loaner of lower class even, always next years and more upscale
Business response:
Hi Mukhaelyan, thank you for sharing your feedback with us. We're glad to hear that everything went according to plan at Mercedes-Benz of Boston. We appreciate your input regarding the loaner experience and will consider it for future improvements! Safe travels!
Thank you for such excellent service, Patrick. You definitely made everything looked easy. Happy Holidays!!
Business response:
Nguyenk02, we're delighted to hear that Patrick provided excellent service at Mercedes-Benz of Boston. Wishing you a Happy Holidays and many joyful drives ahead!
I had an excellent experience servicing my GLE at Mercedes Benz of Boston. Albert, my service advisor and his team are the ultimate professionals and I can trust them with their knowledge and recommendations towards service and maintenance on my car. I will be back to service my car here because of the great customer care and excellent service they provide.
Business response:
Ari, we're delighted to hear about your positive experience with Albert and the team at Mercedes-Benz of Boston. Thank you for trusting us with your GLE's service needs, and we look forward to welcoming you back!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,172 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.