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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Schneider is great and is great with communication when my car is being serviced and keeping me updated with any news
Business response:
We're delighted to hear that Schneider provided excellent communication during your service experience at Mercedes-Benz of Boston. Thank you for sharing this feedback!
I've purchased my vehicle here and always have all services done at this dealership ever since. 5+ years and I don't recall there was any disappointments. We have an assigned service technician and Schneider has been excellent. Friendly, effective, professional, are his top qualities. Great job! Thank you!
Business response:
N. Pham, thank you for your loyalty and trust in Mercedes-Benz of Boston over the years! We're delighted to hear that Schneider has consistently provided excellent service. We appreciate your kind words and look forward to continuing to serve you!
The service was excellent good customer service the service rep was very knowledgeable and courteous
Business response:
Hi Lucy, we're glad to hear that the service was excellent and that our service rep was knowledgeable and courteous at Mercedes-Benz of Boston. We look forward to serving you again! Safe travels!
Gerald and Zac are very helpful and work hard for helping us to get the car we want and we are very happy with their service
Business response:
We're delighted to hear that Gerald and Zac provided you with excellent service at Mercedes-Benz of Boston. Thank you for sharing your positive experience, and enjoy your new car!
I come here for service. It's not cheap (it's a Mercedes dealership), but they've always done excellent work without pressuring me to do anything extra. The staff is helpful, and they do have a comfortable and well stocked waiting area.
Business response:
Neils123, we're glad to hear that you appreciate the service and amenities at Mercedes-Benz of Boston. Thank you for trusting us with your vehicle!
The Service Dept and especially Patrick are excellent at HC Merc in Somerville. They repair vehicles with honesty and integrity providing detailed reports of deficiencies or upcoming service needs based on typical driving wear. They get work done quickly and provide new, top-quality loaner vehicles you may prefer to keep!
Business response:
We're delighted to hear that Patrick and the Service Department at Mercedes-Benz of Boston provided you with honest, efficient service. It's great to know you appreciated the detailed reports and quality loaner vehicles. Thank you for sharing your experience!
The service is exceptional. The staff is amazing. Jim Miniatis is the BEST! Thank you!!!!
Business response:
Hi Maria, we're glad to hear that Jim and our team provided exceptional service at Mercedes-Benz of Boston. We truly appreciate your kind words and look forward to serving you again! Safe travels!
Always First Class. Have been with this dealership for 20 years. Albert Berisha is simply an outstanding Service Advisor. He is not only extremely professional, but always goes beyond the call of duty to make sure to make my service experience as timely and convenient as possible. Greatly appreciated! Alexio, though fairly new at this dealership, was very helpful and has already adopted the high standards of Mercedes Benz.
Business response:
Thank you for your loyalty over the past 20 years! We're delighted to hear that Albert and Alexio have provided exceptional service at Mercedes-Benz of Boston. Your kind words mean a lot, and we look forward to continuing to serve you with excellence. See you next time!
First time going there. People were kind, place was immaculate. Staff very friendly. Mr. Ryan was a delight to work with, he even drove my car around to the front of the building for me. I’m very happy with my experience!
Business response:
Laura, we're delighted to hear that your first visit was a positive one at Mercedes-Benz of Boston! It's great to know Ryan and the team made such an impression. We look forward to seeing you again soon!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,172 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.