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Mercedes-Benz of Boston

4.8
  • Car Dealers
  • Somerville, MA

About this business

AutomotiveCar DealersUsed Car Dealers

Location details

259 McGrath Hwy, Somerville, MA, 02143, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.89,408 reviews
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normang212's profile image
normang212 
a year ago

Albert is phenomenal and gives the absolute best service. He is the reason why I go to Herb Chambers. He is a huge asset to the company. 

Business response:

We're delighted to hear that Albert provided such exceptional service at Mercedes-Benz of Boston! It's wonderful knowing he's made a positive impact on your experience. Thank you for sharing this feedback with us! 

auduberry1's profile image
auduberry1 
a year ago

I've been dealing with Patrick for years and the dealership in general for over 20 years. It's expensive but that's more a function of Mercedes itself. The availability of a loaner vehicle is a major plus. 

Business response:

Thank you for your loyalty and feedback about Mercedes-Benz of Boston! We're glad to hear that Patrick and our team have consistently met your expectations, and we appreciate the mention of our loaner vehicle service. Looking forward to serving you in the future! 

Torrie's profile image
Torrie 
a year ago

Very timely with appointment for service & personnel were extremely professional & also very attentive with respect, to the client. Service appointment very thorough & staff very organized as to the process & period of time I was working with the representative …. who was helpful with my questions & and with explaining a particular method to reset tire pressures. The repres. was able to have a minor blemish rubbed out on the car exterior too . Great job - great experience ! Thanx very much ch ! 

Business response:

Torrie, we're delighted to hear about your positive experience with our team at Mercedes-Benz of Boston. It's wonderful that the service was thorough and attentive to your needs. Thank you for choosing us! 

Henry Ndawula's profile image
Henry Ndawula 
a year ago

Treated well and the car well cared for. I have one question but I will call MB of Boston soon 

Business response:

Thank you for sharing your experience, Henry! We're happy to answer any questions you may have; please reach out any time! - The Mercedes-Benz of Boston Team 

lordan1958's profile image
lordan1958 
a year ago

Patrick was very concerned with the problem I was having with my Glc300 when I explained the situation and set up an appointment which was convenient for me 

Business response:

We're glad to hear Patrick was attentive and accommodating with your GLC 300 issue at Mercedes-Benz of Boston. Thank you for sharing your experience! Safe travels! 

Lulzimduka's profile image
Lulzimduka 
a year ago

Brought my vehicle here for service. Albert Berisha was wonderful to work with. He resolved all of my issues. I always look forward to servicing my vehicle because Albert puts a smile on my face. Thank you again for the exceptional service. 

Business response:

Hi Lulzimduka, we're delighted to hear that Albert made your service experience exceptional at Mercedes-Benz of Boston. Thank you for sharing such positive feedback! We'll be sure to pass along the kind words! Safe travels! 

Jian's profile image
Jian 
a year ago

This is my sixth car bought from this dealership and the salesperson Stephen Leung. He is an extremely outstanding, professional and friendly salesperson. Whenever I have any problems and turn to him for help, he will always assist me in solving them. I'm very fortunate to have met such an excellent person like him. Thank you Stephan! 

Business response:

Jian, thank you for your continued trust in Stephen and the team at Mercedes-Benz of Boston! We're delighted to hear about your positive experiences with us. Enjoy your new car! 

reggienuRy1's profile image
reggienuRy1 
a year ago

Another awesome service experience with the best MB dealership in the world. Thank you so much, Michael Robinson for all your help and continuing to make my visits hassle-free and uncomplicated. I truly appreciate it. Keep up the good work my friend! And I must let you know, my car now runs like new after your well-trained, experienced and world-class technicians worked on it. Thanks again! Your loyal/completely satisfied customer, R 

Business response:

Hi Reggie, thank you for sharing your positive experience with us at Mercedes-Benz of Boston! We're delighted to hear that Michael and our team provided hassle-free service. We appreciate your loyalty and look forward to serving you again in the future! Safe travels! 

Soxfan1918's profile image
Soxfan1918 
a year ago

Highly recommend: Just purchased another car from Stephen Leung at Mercedes-Benz of Boston…Steve always goes over the top to make sure things go well before and after purchase! He has the patience of a saint and is pleasure to deal with…as is the dealership itself—from the top down! 

Business response:

Thank you for the glowing recommendation! We're delighted to hear that Stephen and our team at Mercedes-Benz of Boston provided such exceptional service. We appreciate your continued trust in us, and we're here whenever you need assistance! 

Frequently asked questions about Mercedes-Benz of Boston

How is Mercedes-Benz of Boston rated?

Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews. 

When is Mercedes-Benz of Boston open?

Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.