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Mercedes-Benz of Boston

4.8
  • Car Dealers
  • Somerville, MA

About this business

AutomotiveCar DealersUsed Car Dealers

Location details

259 McGrath Hwy, Somerville, MA, 02143, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.89,172 reviews
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db7297's profile image
db7297 
a year ago

Jimmy provides excellent customer service. His follow up is impeccable. Always a pleasure to work with him 

Business response:

We're delighted to hear that Jimmy's excellent customer service and impeccable follow-up made your experience at Mercedes-Benz of Boston a pleasure. Thank you for sharing this feedback! 

Dashi's profile image
Dashi 
a year ago

Very professional and helpful. Easy fast excellent. Amel the salesman very nice person. He answered every question in perfect way. Albert Berisha very nice person and very helpful. 

Business response:

Dashi, it's fantastic to hear that Amel and Albert provided such professional and helpful service at Mercedes-Benz of Boston. We appreciate your feedback and hope you enjoy every moment with your new vehicle! 

Sean C.'s profile image
Sean C. 
a year ago

I've serviced three cars at Boston Mercedes over the last twelve years, and I always have a great experience. I work with service advisor Michael Robinson, and the communication and follow up is top notch. Everyone there is happy to assist and always professional. Best dealer I've ever been to. 

Business response:

Sean, thank you for your loyalty and kind words about Mercedes-Benz of Boston! We're delighted to hear that Michael Robinson and our team have consistently provided top-notch service. We look forward to serving you again in the future! 

htabbah's profile image
htabbah 
a year ago

Great service and clear explanation of the needed work. Would recommend Schnider for his follow up 

Business response:

We're glad to hear it! Thank you for choosing Mercedes-Benz of Boston! 

trey.higginsalves796's profile image
trey.higginsalves796 
a year ago

Ronald makes your amazing experience amazing and your expectations a reality. Highly recommend if you’re looking for new or used car. Not a regular salesman trying to make money and sell you a car. He cares for his customers. 

Business response:

We're delighted to hear that Ronald exceeded your expectations at Mercedes-Benz of Boston! Our team takes pride in providing a customer-focused experience, and it's great to know you felt cared for. Thank you for the recommendation! 

j's profile image
j 
a year ago

Albert gave us great attention and care during our recent service visit this past week. 

Business response:

We appreciate your review, J! Thank you for leaving Mercedes-Benz of Boston five stars! 

The Christianis's profile image
The Christianis 
a year ago

Our experience leasing a car from Mercedes-Benz of Boston dealership was exceptional, and what truly stood out was the outstanding service provided by Amel Memic. From the very beginning, Amel demonstrated professionalism, attentiveness, and a genuine desire to ensure our needs were met. Amel went above and beyond in every aspect of the process. He was incredibly knowledgeable, patient in answering all of our questions, and made the leasing process seamless and stress-free. His friendly demeanor and attention to detail made ... read more

Business response:

Thank you for sharing your experience with us at Mercedes-Benz of Boston! We're delighted to hear that Amel provided exceptional service and made the leasing process seamless. Your kind words mean a lot, and we're glad you felt valued throughout the journey. Enjoy your new lease! 

max.alsarraf's profile image
max.alsarraf 
a year ago

Great service and people at this location. Schneider is the best. Wouldn’t go anywhere else 

Business response:

Max, thank you for the awesome review! Our team appreciates your continued support and looks forward to seeing you again! - Mercedes-Benz of Boston 

ill.phella's profile image
ill.phella 
a year ago

I spoke with a gentleman there by the name of Schneider, and my experience has been smooth, whenever I had an issue, he was able to Accommodate me as long as it was within reason. Give this family man a raise!! 

Business response:

We're delighted to hear that Schneider provided you with a smooth experience at Mercedes-Benz of Boston. Your feedback is greatly appreciated, and we'll be sure to share your kind words with him! 

Frequently asked questions about Mercedes-Benz of Boston

How is Mercedes-Benz of Boston rated?

Mercedes-Benz of Boston has a 4.8 star rating with 9,172 reviews. 

When is Mercedes-Benz of Boston open?

Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.