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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great customer service and they made sure everything was addressed before and after my purchase.
Business response:
We're happy to hear you had a great experience with our Mercedes-Benz of Boston team! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!
Schneider is the BEST service manager! He is so polite, professionally and thorough! Normally purchase my cars through MB of Burlington but this time choose MB of Boston and I am SO happy that I did, they are 5 STAR! Everyone at the Dealership is So attentive and ready to assit.
Business response:
We're delighted to hear that Schneider and the team at Mercedes-Benz of Boston provided such attentive service! It's wonderful you chose us this time, and we're thrilled you're happy with your decision. Thank you for sharing your experience!
Albert Berisha, as always, was great in the entire process---planning, recommendations and getting the work done on time and exactly as promised. There Is no one better.
Business response:
Jman, we're delighted to hear that Albert provided exceptional service throughout your experience at Mercedes-Benz of Boston. Thank you for the kind words and support!
Bertrand Plique was great Kris Ricupero in the business office was a P.I.A.!
Business response:
I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your experience, here is my contact info. Thank you, Jeff Davis - General Manager - jeff@herbchambers.com
I finally asked Mercedes-Benz of Boston to replace the 3-cylinder engine in my 2009 Smart Car ForTwo, after about 120,000 miles. The car had a misfiring cylinder 1 for too long, and the car. could not make it home one night. I contacted the service manager that I had worked with for 15 years, and he put me in touch with MB roadside assistance. After about a week, I received an estimate for engine replacement and other things that should be replaced while the engine was out. The transmission, clutch and AC compressor were als... read more
Business response:
Hugh, it's fantastic to hear that the team at Mercedes-Benz of Boston helped bring new life to your vehicle. Thank you for trusting us with such an important task and please don't hesitate to reach out if we can be of service again in the future!
Service advisor Ryan was amazing. I had wrecked one of my tires and damaged the other. Ryan quickly confirm the tires were in stock was able to get my car right in arranged for rides For me to a really important appointment and had the car completed in the same day. Amazing service. The dealership was nice and clean and Comfortable to wait for service. I highly recommend this dealership.
Business response:
We're delighted to hear that Ryan provided such exceptional service at Mercedes-Benz of Boston! It's great to know your experience was seamless and the dealership met all your needs. Thank you for recommending us, and we're here whenever you need assistance in the future!
Everyone we dealt with was very professional, courteous, and knowledgeable. Also, the staff is very friendly.
Business response:
Moe, it's wonderful to hear that our team at Mercedes-Benz of Boston provided you with a professional and friendly experience. Thank you for sharing your feedback!
Offer a wide selection of new and pre-owned Mercedes-Benz vehicles, expert service, and flexible financing at Mercedes-Benz of Boston."
Business response:
Thank you for highlighting the wide selection and expert service at Mercedes-Benz of Boston! We're delighted to know that our flexible financing options met your needs. We appreciate your support!
Schneider was great and the service department was able to fix the issues and help.
Business response:
Thank you for your review, Syed! We're happy that Schneider was able to provide you with a 5-star visit! -Mercedes-Benz of Boston
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.