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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was fortunate enough to work with Rob Tinkham to purchase my new car. Throughout the entire process, Rob was professional, knowledgeable and, most importantly, accessible. Rob was quick to provide his personal cell phone number, and I never waited more than 15 minutes for a return phone call -- even late at night or on the weekends. He was respectful and fair throughout the entire process, and there were never any surprises or hidden costs. With Rob, there is no hassle or games. When I picked up the car, Rob also took the ... read more
My overall experience with Herb Chambers dealership specifically Steve Schepici the sales associate was very positive. Steve worked with me to find exactly what I was looking for at a tremendous price. I cannot wait to purchase my next vehicle through the Chambers family of dealership. I am truly impressed with the showroom, the quality of their cars at the dealership, and their willingness to look for the exact car that I wanted.
I have been very impressed with the manner in which the Herb Chambers dealership in Somerville MA handles it's Customers when getting their vehicles serviced at Motorcars of Boston. It begins with driving up. The intake area is always ready for you as the door opens and the valet promptly greets you and leads you to your waiting SErvice Consultant. In the more recent visits I have worked with Stephen Lopes. Steve is friendly, knowledgeable and quite considerate of your time. As you describe your maintenance or repair require... read more
We brought our C320 in for annual service. It needed a couple of additional items serviced which would take some additional time, but we had a plane to catch. The Service Advisor, Kim, had the additional service completed within 15 minutes and we were on our way and made the flight. Great service!
My husband switched to Herb Chambers from another Mercedes dealer quite a few years ago because of a service issue, as he has 2 Mercedes (company cars) and he personally drives a Maybach and I also have a Mercedes. We were lucky enough to get Rob Tinkham as our salesperson as well as Nathan Haugh as our service advisor. These two gentleman consistently provide the highest quality of service possible. There professionalism, knowledge and promptness in addressing any and all of our issues is beyond compare. They both go above ... read more
In July, 2001 I purchased my E320 from Chambers Motorcars of Boston. From time to time, my car has required service. While I mentioned Stephen Lopes, I've really had great experience with all of the service advisors, they've got my car in with short notice and taken care of me. They always keep me updated when I'm waiting or by telephone if I drop my car off. One time I stopped by for service, and my friend who is blind was with me. We got seperated. The dealership was busy as usual.One of the other service advisors helped m... read more
The appointment process was excellent with a follow up phone call to confirm the appointment on the day before. The check in went smoothly and quickly, which is most important when the customer is getting off to work as I was. My service advisor,Enio Rebolo, listened to my concerns about my automobile and he was not in a rush. Enio kept me informed as the work was progressing and gave me timely updates. There were no surprises. When I picked up my automobile, Enio suggested that he would check into one minor point as a follo... read more
They gave a great personalized service. The sales assts worked very well together and were willing to stay late and work around my schedule, they not only provided me with there work numbers but also their personal cell numbers for any questions I thought of after the office was closed, this was very much appreciated and allowed us to get the deal done in an efficient manner.
Steve Schepici was a great salesperson with whom to work. He was fair, patient, and he did not pressure me while I was making a decision. In fact, he continually checked in to see what he could do to help. He also made the purchasing transaction painless and made sure that I was being accommodated to the fullest extent on delivery of the vehicle. I'd recommend him to anyone looking to purchase a car
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,185 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.