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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I came to Boston back in January 2013, and rented a Mercedes Benz GL at Hertz. Unfortunately the first problem I had back in January on snow time was the windshield wipers didn't work. That's why I drove to Mercedes Boston. I drove in, I was greeted right away, and I explained my problem, the valet took care of me, took me inside to body parts and I bought the windshield wiper. I was amazed of this kind of service. I am from Dallas owned 2 AMG and fixing to move soon to the area, I will for sure take my cars there for servic... read more
Really recommend MB of Boston. Thomas Parker was great to work with - very professional, went out of his way to wheel and deal with other dealership to get me the car I wanted at a great price, all with a time crunch (previous lease expiring, needed a car!). Even follows up from time to time to check in if the car is doing okay, if I need anything, etc. I am no high roller for MB so it is very much appreciated. I have had a couple of follow up questions around my lease and he has always taken my calls and answered everything... read more
Business response:
Thank you for this great 5-star review! We really appreciate your feedback and support. Everyone at Mercedes-Benz of Boston believes that high quality customer service is key to any successful business. It is great to know that this belief held true through your experience with Thomas. If there is anything else that we can do for you, please just give us a call. Thanks again, we hope to see you again soon! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
I've been meaning to write this review for quite some time. Georgina was fantastic! She is extremely knowledgeable and her customer service skills are exceptional! I highly recommend her when purchasing your Mercedes!
Business response:
Thank you for sharing your recent experience with Georgina here at Mercedes-Benz of Boston. I’m glad that we were able to assist you in finding a vehicle that met your needs and that we delivered on our promise of a first class experience throughout. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston
I recently purchased a Mercedes Benz SL550 from the Mercedes Benz of Boston dealership in Somerville, MA. Throughout the entire process, I interacted with Jeffrey Tucker. Jeff was extremely professional, knowledgeable and courteous. I was impressed by the way he made himself available to my busy schedule, and his willingness to take the time to answer all the questions and requests I had during the purchase process. He was pleasant and very personable. It was a pleasure working with Jeff and I would highly commend him as par... read more
Business response:
Thank you, Dr. Chirieac, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Mercedes-Benz of Boston experience. I’m so pleased to hear that Jeff proudly represented this mission and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
Thomas was wonderful to deal with. He made the process enjoyable and kept me well informed through the entire process. His knowledge of the brand is exceptional. I would highly recommend
Business response:
Thank you for taking the time to share your terrific feedback. It's wonderful to hear from such a satisfied customer! Thomas is truly a valuable asset to our team and I'm thrilled to hear he was able to assist you with finding the perfect vehicle! We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
Gina is not only fabulous, she's also incredibly knowledgeable about Mercedes, and genuinely wants her customers to get a car they love. Unlike other dealerships and salespeople, she made buying my car easy and stress-free, going out of her way to assist with short deadlines and added complications. I would highly recommend her to anyone considering a Mercedes in the Boston area.
Business response:
Jason, I hope you are enjoying your new Mercedes-Benz. Thank you very much for taking the time to write a review. It is always nice to hear accolades. What's better is good constructive criticism. I appreciate your insight to some of our processes. You definitely have us thinking about better ways to improve the customer experience. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
Gina was great! She was very knowledgeable in the brand, and was there to answer any of my questions even after the sale was complete. Her personal touch made a lasting impression, and she will be the first person I will go to next time I am in the market for a new car.
Business response:
Thank you, Tara, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Mercedes-Benz of Boston experience. I’m so pleased to hear that Gina proudly represented this mission and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
Gina is the best saleperson Ive ever had, case she help me a lot even small things that she nerver get mad about it and always smile and help me out.
Business response:
I sincerely appreciate you taking the time to write this glowing review. Gina is truly a valuable asset to the team here at Mercedes-Benz of Boston and I’m so pleased you’ve recognized her hard work. I will be certain to share you kind recommendation with Gina as I know it will make her day. Thank you and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
How did I make the switch? I was a loyal BMW customer for the last 15 years, drove 3, 5, and 6 series. Never thought I'd switch but I finally switched to Mercedes! Two things made me switch: The gorgeous CLS and the gorgeously charming, honest, friendly, realistic, and most helpful salesperson Gina Julian. When I first walked in to the dealership the amazingly beautiful white CLS 550 caught my eye and without knowing anything about Mercedes before I wanted to test drive it. To be honest, the first test drive felt strange. It... read more
Business response:
Wow! Thank you for taking the time to share your experience with Gina here at Mercedes-Benz of Boston. I'm thrilled to hear how happy you are with your beautiful new Mercedes-Benz CLS 550. A terrific guest experience is what we aim for each and every time and Gina is truly a testament to that. I'll be sure to pass on your kind recommendation. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,412 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.