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Mercedes-Benz of Boston

4.8
  • Car Dealers
  • Somerville, MA

About this business

AutomotiveCar DealersUsed Car Dealers

Location details

259 McGrath Hwy, Somerville, MA, 02143, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.89,408 reviews
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moralesjason27's profile image
moralesjason27 
2 years ago

Everytime I go there they always make me feel welcome and they stuff very professional 

Business response:

Thank you for coming to see us! Your awesome review makes our day! - Mercedes-Benz of Boston 

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sugarwall 
2 years ago

Andy Espinosa is a well driven, balanced, success oriented Sales Consultant at Mercedes Benz Boston who excels at matching custom needs with holistic solutions for any customer. His openness to working with potential a customer allows for out-of-the-box solutions to push through any barrier. While being on the sales side, Andy is very sound with key Mercedes technical engineering, granular details and could guide one swiftly. Andy possesses reliable work ethics, trustworthy and dependable. I feel best when Andy is in my corn... read more

Business response:

Thank you for sharing such detailed feedback! We're delighted to hear that Andy provided exceptional service and expertise at Mercedes-Benz of Boston. Your kind words about his work ethic and customer care mean a lot to us. We look forward to serving you again in the future! 

margokaufman34's profile image
margokaufman34 
2 years ago

Always a great experience at Somerville Mercedes service department. Albert especially deserves five stars! From the moment you pull into the service area and through the entire process you feel like a priority. 

Business response:

Thank you for the wonderful feedback! We're delighted to hear that Albert and our service team at Mercedes-Benz of Boston always provide you with excellent service. We appreciate your support and look forward to seeing you again! 

Lloydsfrench's profile image
Lloydsfrench 
2 years ago

One of the very few dealers that have a Professional service personnel. Anxiety is not present . Staff is extremely knowledgeable.and reduce the unknown into data. No surprises here nor lame excuses. 

Business response:

Thank you for recommending our service team! We appreciate your kind words and hope to see you again at Mercedes-Benz of Boston! 

Mrscatbryan's profile image
Mrscatbryan 
2 years ago

They gave special care to our classic S class Mercedes that now runs like a much younger car! 

Business response:

We're happy to hear it! Thank you for choosing Mercedes-Benz of Boston! 

netta's profile image
netta 
2 years ago

I had an absolutely wonderful experience at this Mercedes Benz dealership. I visited 3 other Mercedes Benz dealerships in MA and none of them treated me as wonderful as their sales agent, Richie Bautista. When I went to this dealership, I was so turned off by Mercedes Benz and honestly was looking to purchase a different vehicle (BMW X5). Richie's kind demeanor turned it around for me and he reminded me why I liked Mercedes Benz. His customer service is outstanding. I am definitely not an easy customer and Richie was so pati... read more

Business response:

Thank you for sharing your wonderful experience! We're delighted to hear that Richie turned things around and provided outstanding service at Mercedes-Benz of Boston. We appreciate your kind words and look forward to serving you again in the future! 

Ldesir's profile image
Ldesir 
2 years ago

The service was first class. I appreciated the accomodations and the professionalism of the staff. I would always recommend my friends to do business with the herb Chambers dealership. 

Business response:

Your recommendation means the world to us! We appreciate your 5-stars and look forward to seeing you next time at Mercedes-Benz of Boston! 

Ldesir's profile image
Ldesir 
2 years ago

The reception was great and the service was impeccable. This was the first time I dealt with Herb Chambers dealership of Boston and it was a pleasant surprise. I was impressed of the professionalism displayed by the employees. 

Business response:

Thank you for taking the time to share your review! Welcome to the Mercedes-Benz of Boston family! We look forward to working with you again! 

bossafernando's profile image
bossafernando 
2 years ago

I enjoy my ride into Herb Chambers in Somerville For service. Here are some good reasons. Drive in Adelson receives you and welcomes you in. Offers you coffee or water. Meanwhile I get a cop of coffee say hi to staff all very friendly. Then Patrick will inform me on my status of my benz. Explains clearly what if any work will be done. I am always satisfied with the results.Great Service ! Great People at MBOB 

Business response:

We're delighted to hear you had such a positive experience with our team at Mercedes-Benz of Boston! It's great that Adelson and Patrick made your visit enjoyable and informative. Thanks for sharing your feedback, we look forward to serving you again! 

Frequently asked questions about Mercedes-Benz of Boston

How is Mercedes-Benz of Boston rated?

Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews. 

When is Mercedes-Benz of Boston open?

Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.