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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would like to recognize Patrick T, the service manager, at Herb Chambers Mercedes in Somerville. Patrick was outstanding from the time I scheduled my appointment through him to the pick up. He kept me posted while my vehicle was being serviced and what I needed to repair now and what I should plan to service in the future. He literally advised me, this wasn’t a sales pitch or some upselling gimmick. He was sincere, honest and professional. I wouldn’t think of bringing my car anywhere else Thanks again Patrick
Business response:
Mark, we're delighted to know that Patrick provided you with such a great service experience at Mercedes-Benz of Boston. We appreciate your kind words and look forward to assisting you in the future!
The service was super fast and also the quality of the service. And I also want to say that the people who helped me were very professional and honest, the Van still had a warranty and I didn't know, but they warned me and did what the warranty covered.
Business response:
We're glad to know you had a positive experience with our team at Mercedes-Benz of Boston. It's great that they were able to help with your warranty coverage! Thanks for the review and take care!
Jimmy Mercedes of Boston service rep is very professional and knowledgeable. He always has answers to my questions and if he doesn’t he will research and get back to me with the information. His thoroughness is much appreciated!
Business response:
We're glad to know that our service rep Jimmy was able to assist you so well at Mercedes-Benz of Boston. His dedication is indeed one of his best qualities! Thanks for your feedback, we appreciate it!
Great service. My car was in and out. Service advisor Schinder was ver professional and knowledgeable
Business response:
Hi Cristyan, we're glad to know Schinder and our team at Mercedes-Benz of Boston provided you with great service. We look forward to serving you again! Safe travels!
My car had a tire issue and I happened to be a couple of miles from MB of Boston where I have got 3 of my cars before. That was Saturday afternoon and the service was closing at 5pm. Patrick assured me they would take care of it and they did! Thank you Patrick! Best, Igor
Business response:
Igor, we're glad to know Patrick and our team at Mercedes-Benz of Boston were able to assist with your tire issue promptly. Thanks for trusting us with your cars over the years!
We had a flat tire in our driveway. I called Mercedes on call, and the entire service from that call, to keeping me informed of the tech’s arrival time to the changing of the tire was stellar. Everyone was polite, professional and knowledgeable.
Business response:
We're so glad to know our team at Mercedes-Benz of Boston was able to assist you promptly and professionally. Thank you for sharing your positive experience with us! Safe travels ahead!
We’ve been using this place for service for 3 years since we bought the vehicle. And it is constantly providing high quality services and reasonable waiting time.
Business response:
We're glad to know you've been satisfied with our service over the past three years at Mercedes-Benz of Boston. We always aim for high-quality timely services and continued support! Safe travels!
Albert Berisha provided exceptional service, efficiently assisting with my Mercedes E Class needs. His expertise, professionalism, and dedication deserve a 5-star review without hesitation
Business response:
We're delighted to know that Albert was able to provide you with the exceptional service we strive for. Your kind words about his expertise and professionalism are much appreciated! Thanks for choosing Mercedes-Benz of Boston, enjoy your E Class!
Know what they are doing seem Mb. Not sure Sensors should be warrented at least when two fail cover the other two
Business response:
Hi Ragel! We appreciate your feedback and are glad to know that our team at Mercedes-Benz of Boston was knowledgeable. We'll take note of your suggestion about the sensor warranty - customer input is invaluable for us! Safe travels!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.