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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We had the most amazing experience at Mercedes-Benz of Boston. Patrick was the best in service department, very helpful and friendly!
Business response:
Hey Jian, we're delighted to know you had an amazing service experience with Patrick at Mercedes-Benz of Boston. Thanks for the shout-out! We'll see you next time. Safe travels!
I was disappointed with the service that I received. My car was at the dealer for 3 weeks for a sunroof repair. When it was eventually returned to me it was not cleaned. There were many greasy hand prints on the headliner. All 4 door sills had greasy boot prints and scuffs. There was also boot marks on the front carpets. The drivers seat belt would not retract, it seems that the moulding was put on wrong and was interfering with the seat belt tensioner. The car was not drivable without a functioning drivers seat belt. There ... read more
Business response:
Very dissatisfied
this is the 4th car that i have gotten from this dealer and they are the best! jeff, the general manager was perfect and extremely helpful and Carlos Romero was fabulous and patient explaining the systems of the car.. he helped also on my last purchase
Business response:
We're so glad to know you've had multiple positive experiences with us at Mercedes-Benz of Boston! It's great that Jeff and Carlos were able to assist in making your car buying process smooth. We appreciate the support, happy driving!
HORRIBLE BUSINESS THEY INSPECTED MY TRUCK WITH BAD BREAKS passenger front seat belt not working and still passed inspection sticker the Gm don’t care about the customers at all or our safety take your money and go to Boch,Ira,central,etc stay away from herb chambers well atleast this dealer
Good communication and follow up. Offered transportation. Car cleaned and repaired properly. Jimmy is exceptional.
Business response:
Joe, we're glad to know that Jimmy and our team at Mercedes-Benz of Boston provided you with exceptional service. Thanks for the positive feedback!
Consistently outstanding assistance by sales consultants & services teams. The Herb Chambers model is the business model all auto dealers should follow. Polite and professional across the board at Mercedes Benz of Boston. Once you engage with this team you will never leave them!
Business response:
We're delighted to know that our team at Mercedes-Benz of Boston has consistently provided you with outstanding service! We strive for professionalism and courtesy in all interactions. Thanks so much for your loyalty, we look forward to serving you again soon!
Thanks to Jimmy at Mercedes Boston for great support during my car service and providing a loaner vehicle. Pleased customer!
Business response:
We're so glad to know that Jimmy was able to provide you with great support during your recent visit here at Mercedes-Benz of Boston. Thank you for the positive feedback, and we look forward to serving you again in the future!
GREAT SALES people special RICARDO BAUTISTA and Paulo Castro very professional I am very happy
Business response:
We're so happy Ricardo and Paulo made this a wonderful experience for you. Thank you for choosing Mercedes-Benz of Boston!
Excellent service very thorough evaluation of car . Communicated by phonr everything thst was done. Schneider Limouse was kind and knowledgeable and helped me through the repair process. i highly recommend him for a raise !!
Business response:
Hey Judy, we're glad to know that Schneider provided excellent service and guided you through the repair process at Mercedes-Benz of Boston. We appreciate your recommendation and feedback! Safe travels!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,173 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.