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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Hello,I am very satisfied with Ronald Escobar,very professional and great customer service personality, I am very happy we him, thanks
Business response:
Robert, we're delighted to know that Ronald provided you with excellent service at Mercedes-Benz of Boston. Thanks for your kind words and support!
I use to get my vehicle serviced at Burlington but ever since coming to Mercedes of Boston Matthew made me want to switch. Great customer service and very friendly and reliable! Matthew is the best
Business response:
Hi Jeff! We're delighted to know that Matthew's excellent service made a difference in your experience at Mercedes-Benz of Boston. We appreciate the feedback and look forward to seeing you again!
A++ Care and attention from the service department. Schneider is absolutely the best, consistently delivers thorough care, and attention. He’s even shown me some great features I still haven’t learned about car. Awesome team including Joe, who’s always on time with pick up and explains any questions I have about paperwork.
Business response:
We're delighted to know that Schneider and Joe have been able to provide you with top-notch service at Mercedes-Benz of Boston. It's always our goal to help customers understand their vehicles better, so we're glad they could assist! Thanks for the A++ review!
The service was fantastic. Staff were polite and professional. They completed the service swiftly and efficiently. I would recommend this dealer very highly. Jimmy was great to work with.
Business response:
Anthony, we're glad to know you had a fantastic experience with Jimmy and the rest of our team at Mercedes-Benz of Boston. Thanks for recommending us!
Have been getting services at this location for years and always an amazing experience! Matt Murphy has been my service advisor for the past few years and he’s truly great at what he does! Can always tell he goes the extra mile to make sure my Benz is running at its best. Highly highly recommend him for anybody looking for services!
Business response:
Hi Dan! We're so glad to know that Matt has been able to provide you with such excellent service over the years at Mercedes-Benz of Boston. We appreciate your recommendation and look forward to helping keep your Benz in top shape!
Great customer communication and service. On time response to diagnose and repair. I will recommend Herb chambers to friends.
Business response:
Hi Christy! We're glad to know that you had a great experience with our team at Mercedes-Benz of Boston. We appreciate your recommendation and look forward to assisting your friends in the future!
Jimmy demonstrates exceptional communication skills and dedication to his customers making him highly effective in his profession.
Business response:
Hi J Wilson! We're so glad to know that Jimmy's dedication and communication skills made a positive impact on your experience at Mercedes-Benz of Boston. Thanks for the review!
Good attendee at working the requests taken care of my work to be done nicely and promptly
Business response:
Hi Anil! Thank you very much for your kind words! We're thrilled to hear that you found our service prompt and efficient. It's always our top priority to ensure that our customers' needs are taken care of promptly and effectively, so it's truly rewarding to receive such positive feedback at Mercedes-Benz of Boston! Safe travels!
Matthew always makes my visit to the dealership quick and easy, alway is communicating throughout the process
Business response:
Hi Roger! It's great to know that Matthew has been able to make your visits quick and easy at Mercedes-Benz of Boston. We appreciate the positive feedback!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.