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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I recently had an excellent experience with both Jimmy and Patrick Titshaw the manager. I had previously written a pretty negative review and for the record have complete turned around. They couldn’t have been more helpful and service oriented. They turned around my problem with alacrity and professionalism. I would give these guys 6 stars.
Business response:
We're so glad to know that Jimmy and Patrick were able to turn your experience around at Mercedes-Benz of Boston. Our team is dedicated to providing top-notch service, and we appreciate the updated review! Enjoy your ride!
Good customer service , they help me solve my problem even though money was tight , thanks God Micheal help get the car running.
Business response:
Marc, we're glad to know that Michael and our team at Mercedes-Benz of Boston were able to assist you in getting your car running again. We appreciate the positive feedback!
Mike Robinson ALWAYS provides exceptional customer service when I bring my car in for service. Every interaction is pleasant.
Business response:
Jen, we're delighted to know that Mike consistently provides you with exceptional service at Mercedes-Benz of Boston. Thanks for your kind words and support!
They made the purchase easy and worked with me to solve my particular needs and requirements
Business response:
Hi Wade, we're glad to hear that your purchase experience was made easy and that we were able to work with you to meet your specific needs and requirements at Mercedes-Benz of Boston!
As always, and for many years, excellent service and commitment to customer. Dealership is the best
Business response:
Thank you for being a Mercedes-Benz of Boston customer! We're grateful for your continued support and look forward to seeing you next time!
Ronald Escobar great sales man always keeps in contact even a year later that’s why I decided to get my second Mercedes from him had a great and easy experience 2020 E350 thank you
Business response:
Hi Boston, we're glad to know that Ronald's dedication made your experience at Mercedes-Benz of Boston a great one! We'll see you next time! Safe travels in your new ride!
Go to Jimmy! ! He is absolutely the best!! Super friendly, kind, and helpful. He responds quickly and attends to your needs immediately. Best service so far.
Business response:
Hi Angeljung, we're fantastic to know that Jimmy provided you with such outstanding service at Mercedes-Benz of Boston. We appreciate your kind words and recommendation! Have a great ride!
Everything was professional. Nothing else to add!! Everyone was helpful. This 16 word minimum is a PAIN!!!
Business response:
We appreciate your feedback and are glad to know you found our team at Mercedes-Benz of Boston professional and helpful. We look forward to serving you again! Safe travels!
Visited for routine maintenance. Treated great by all and work was complete faster than expected. Always a good customer experience.
Business response:
We're glad to know that your routine maintenance visit at Mercedes-Benz of Boston was a positive one and faster than expected. We look forward to serving you again! Have a great ride!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.