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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was a wonderful experience to finally work with a dealership that is so professional and keeps to its promises My car was picked up and returned in a timely manner. The vehicle was spotless when returned. I would only do business at this dealership Sneider went above and beyond for me
Business response:
We're delighted to know that you had a wonderful experience with us at Mercedes-Benz of Boston. It's great to hear Schneider went above and beyond for you, ensuring your car was picked up, cleaned thoroughly and returned on time. We look forward to serving you again in the future!
Carlos answered and solved every issue, he is a great ambassador to Herb Chambers organization
Business response:
Carlos and the team appreciate you leaving us this great review, Schrane! Thank you for being a Mercedes-Benz of Boston customer!
My visit to Mercedes Benz of Boston - Herb Chambers exceeded all expectations. Tabish, the sales executive, was exceptional. He patiently guided me through the purchase of the upcoming 2024 GLC300 4MATIC, providing valuable insights and making the process seamless. The showroom itself was a reflection of luxury and sophistication, setting the stage for a memorable experience. The entire team displayed professionalism and dedication to customer satisfaction. I am thoroughly impressed and would strongly recommend this dealersh... read more
Business response:
Sunil, we're delighted to know that Tabish and our team at Mercedes-Benz of Boston provided you with an exceptional car-buying experience. We appreciate your recommendation and look forward to assisting you in the future! Enjoy your new GLC300 4MATIC!
Rob Tinkham was great, responsive and made sure that the purchase of my car went very smoothly. He is my go to man for buying cars. Maria G
Business response:
We're glad to know that Rob was able to make your car buying experience smooth at Mercedes-Benz of Boston. Thanks for choosing us as your go-to place for purchasing cars!
Outstanding service provided by this dealership. Mike and Jimmy worked together to rapidly schedule a technician appointment to check out an engine light concern with my car. I highly recommend this service department.
Business response:
Outstanding service!!
I had an excellent experience at Mercedes Benz of Boston with the purchase of my new SUV. The entire process could not have gone any smoother. The entire staff was extremely cooperative, polite and attentive, especially my salesman Kashif. He is quite honestly the best salesman I’ve met in all my years of purchasing multiple vehicles. I can’t go without saying that immediately upon inquiring about a this vehicle I was contacted by Jessica who was very helpful in providing me with all the details. I explained to her my concer... read more
Business response:
Thank you for the kind review, Robert! We're delighted to hear about how Kashif, Jessica & Molly were able to assist you effectively & professionally throughout your purchase. We appreciate your recommendation and wish you many happy miles in your new SUV! - The Mercedes-Benz of Boston Team
Once again, the service was exceptional and timely. The dealership answered all my questions and concerns
Business response:
We're glad to know you had another exceptional experience with us at Mercedes-Benz of Boston! We always aim for timely service and clear communication. Thanks for the positive feedback!
My Service Advisor Mike Robinson, the Valet Manager Adilson Santos, the entire Reception Cashier Team, Transportation Driver Joe are exceptional professionals. The personal care for clients and their vehicles is extraordinary. Best dealership experience and stellar services. I highly recommend Mercedes Benz of Boston. Absolutely the best!
Business response:
We're so glad to know our team at Mercedes-Benz of Boston provided you with an exceptional experience! Your recommendation means a lot to us. Thank you for your kind words and we look forward to serving any future needs!
Excellent service! He has been my service provider for two years and explains clearly what has to be done to fix the car, how long it should take, and when finished, explains clearly what was done.
Business response:
We're glad to know that you've been receiving excellent service from our team at Mercedes-Benz of Boston for the past two years! We always aim to provide clear and concise communication about your vehicle's needs. Thanks for sharing this positive feedback with us!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.