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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Superb responsive and highly expert service. Our salesperson Max Wang has been exceptional in dealing with our complex leasing situation.
Business response:
We're glad to know that Max provided you with a great leasing experience at Mercedes-Benz of Boston. Thank you for sharing your experience and we look forward to assisting you again in the future! Have a great ride!
Prompt. courteous. Professional. They were aware of my time urgency. Took care of my car and got me out of there is no time. Excellent all around. Nice place to wait/ work/ take a phone call.
Business response:
We're glad to know that our team at Mercedes-Benz of Boston was able to provide you with prompt and professional service. We appreciate your feedback!
Recently brought my five year old Mercedes in for service, they treat me like a brand new customer every single time. Schneider and the service team are above five stars.
Business response:
We're so glad to know that Schneider and our service team at Mercedes-Benz of Boston consistently provide you with top-notch care. Thanks for your continued support, we appreciate it!
Service dept. agreed to work on a 20 year old car, and provided a loaner at no charge, fixed the problem on day one, as well as making a few improvements to the operation of the vehicle. Nice
Business response:
Thank you for trusting the Mercedes-Benz of Boston team with your vehicle! We appreciate your kind feedback and hope you won't hesitate to reach out if we can be of service again in the future!
The service department was professional, accommodating, and attentive to all our needs. The vehicle was returned from service as promised in a timely manner.
Business response:
Thank you for sharing your positive feedback! We're happy to hear that our team at Mercedes-Benz of Boston provided you with a prompt service experience. We'll see you on your next visit! Safe travels!
Michael was great as my service advisor. Service was thorough, kept me well informed, and completed as discussed
Business response:
Thanks for the great review! We're delighted that Michael provided a great experience and kept you informed and delivered thorough services. We'll see you next time at Mercedes-Benz of Boston!
Excellent customer experience. Goes out of their way to accommodate your schedule and needs in a nice environment
Business response:
Hey Robyn, thank you for the excellent review! We're so glad to hear that our team at Mercedes-Benz of Boston could provide you with a great customer experience. Your satisfaction is our top priority, and we appreciate your kind words. Have a wonderful ride!
I am not a Mercedes owner, but if I ever decide to become one, I would most certainly place Mercedes of Boston at the top of my dealership list. I recently purchased a used car from their used inventory and the sales representative,Ronald Escobar, was very professional, attentive and helpful in coordinating all the necessary documentation to the satisfaction of myself and the dealer to finalize the purchase. I would not hesitate to recommend Mercedes of Boston to anyone looking for a vehicle at their facility.
Business response:
Thank you for the kind words! We're glad to hear that Ronald provided you with professional and attentive service during your recent purchase. If you ever decide to become a Mercedes owner, we would be honored to have you as part of our dealership family. Don't hesitate to reach out if there's anything else we can assist with in the future!
Mike was professional, sincere to his customers, he explained about what was the problem of my car in details
Business response:
Thank you for the positive review! We're glad to hear that Mike provided professional and detailed service. We appreciate your support and hope to see you again at Mercedes-Benz of Boston!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,174 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.