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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a very good experience with the dealership and I'm very happy with the car.
Business response:
We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!
I love my new car that I got from Stephen Leung, he’s great and responsive!
Business response:
It's great to hear that Stephen and the team made this a great experience for you, Jian! We hope you love your new ride and look forward to working with you again! - Mercedes-Benz of Boston
AMAZING sale! !! Rob T. was professional and looked out for me as a customer. Refreshing. Since I live in CT, the state that doesn't play well with others, the "logistics" of the transfer was a nightmare and Rob and the dealership knocked down each obstacle as it came up. I can not be more pleased with the outcome or more impressed by their efforts.
Business response:
Garry, we're so glad to know that Rob and our team at Mercedes-Benz of Boston were able to help you navigate through the transfer process. We always aim for a smooth experience no matter where our customers are located. Enjoy your new car!
Michael is great but the Machines are trash, every time I drop my car off it comes back with another issue or a noise it was not making before.. and the ladies are super nice at the desk..
Business response:
Thank you for the review, Areitah. I'm sorry to hear you're not satisfied with your vehicle. Please don't hesitate to reach out if we can be of further assistance. Respectfully, Albert Berisha - Service Manager - aberisha@herbchambers.com
The best place in Boston, very professional,a great team. I recomment ,in less than 2 hours I had New car.
Business response:
We're delighted to know you had a positive purchase experience at Mercedes-Benz of Boston! Thank you for choosing and recommending us! Enjoy your new car!
We bought our first Mercedes here and had a wonderful experience. They were very accommodating to our schedule and our salesman Tabish came in on his day off to help us get the car on the day we really needed to. Tabish helped to make a very smooth process from start to finish.
Business response:
It's great to know that Tabish and our team at Mercedes-Benz of Boston were able to accommodate your schedule and provide a smooth car-buying experience. Enjoy your first Mercedes!
Having bought many cars over the last 50 years, purchasing one from Mercedes-Benz of Boston was the most pleasant car-buying experience we've ever had. There was zero pressure from anyone throughout the entire process. And the price tag on our certified pre-owned 2020 GLB250 was even a few thousand dollars less with lower mileage than comparable listings in the Boston area. Many, many thanks to Andy, our courteous and very knowledgable sales consultant, for patiently helping us throughout an entire afternoon as we test-drove... read more
Business response:
Hey Bill, we're delighted to know that your car-buying experience with Mercedes-Benz of Boston was a pleasant one. It's great to see Andy and Paolo provided you with excellent service during your purchase! We appreciate the kind feedback and look forward to assisting you in the future. Enjoy your new 2020 Mercedes-Benz GLB 250!
Great experience with Michael. He was professional and ensured our return to the dealership. Thanks
Business response:
Thank you for the 5-star rating! We're pleased that Michael provided you with great service during your visit. We'll see you next time at Mercedes-Benz of Boston! Have a great ride!
Customer service is 10 out of 10! My car was in for service and I was more than happy to wait in the lovely waiting area and was kept up to speed on the progress of my car. Would recommend my service advisor and the dealership to anyone!
Business response:
Hillary, we're delighted to know you had a 10 out of 10 experience at Mercedes-Benz of Boston! We appreciate your recommendation and are glad our team kept you informed throughout the service process. Thanks for choosing us!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.