This profile has been claimed by the business owner or representative.
Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience with Michael. He was professional and ensured our return to the dealership. Thanks
Business response:
Thank you for the 5-star rating! We're pleased that Michael provided you with great service during your visit. We'll see you next time at Mercedes-Benz of Boston! Have a great ride!
Very happy with your service department Schneider very professional. You guys should be proud to have him
Business response:
Hi Kocho! We're delighted to know that you had a positive experience with Schneider and our service department at Mercedes-Benz of Boston. We certainly are proud! Thanks for your kind words. Have a great day!
My experience was Awsome. My salesperson and manager very easy to deal with Thank you
Business response:
Thank you for the 5-star rating! We're pleased that our team provided you with a great experience during your visit. We'll see you next time at Mercedes-Benz of Boston! Have a great ride!
Everyone is friendly professional and accommodating. The service advisors and the staff in the garage are pleasant and helpful. My service is always done on schedule and in a thorough manner
Business response:
Thank you for the 5-star rating! We're glad to know you had a positive service experience with our team at Mercedes-Benz of Boston. We'll see you next time! Have a great ride!
After trying to upsell me with $14,000 of new charges for new tires and brakes for a car I have used for 13,000 miles I will never return . Also having me wait an hour to find out when I could pick up the car was inexcusable.
Business response:
Your car came to us with 25,900 miles. It had body damage on both bumpers. The car has never had brakes or tires replaced and both are due. Your turn signal lens is also broken which is a violation. We did this inspection at no charge and provided you with a quote to make the repairs. This is what we do. You can accept or decline any repair. All the repairs we quoted are safety-related. It would be irresponsible not to inform you or any client.
The agent Patric is careful and patien guy,we efficiently communicate. Car dealer is professional .
Business response:
Thank you for sharing your positive experience with Patrick at Mercedes-Benz of Boston! We'll see you next time! Have a great ride!
My family had a terrific experience here. We live two hours away in Provincetown, and they were generous enough to help us with picking up the car from my office in Boston and even delivering it back home to us in Ptown after a mix up. That was such a huge help! It was our first time getting our car serviced with them, and we’ll definitely be back.
Business response:
Hey Noah, we're glad to know that our team at Mercedes-Benz of Boston was able to provide you with a convenient service experience. We appreciate your kind feedback and look forward to assisting you again in the future! Safe travels!
Quality and reliable service at a reasonable price. Very customer oriented and always gets the job done. I love the UBER service provided.
Business response:
We're glad to know you've found our service at Mercedes-Benz of Boston reliable and customer-oriented. We also love that you appreciate the UBER service! Thanks for your support.
Mercedes Benz of Boston always provides top-notch service. Patrick is always responsive when I call and ensures that my car is serviced in a timely manner. I would also like to give a positive shout out to Michael, Schneider, Addilson and the entire service team. From the time that I pull into the service area until the time that I exit with a serviced vehicle, everyone in the service department are pleasant and accommodating!
Business response:
We're so glad to know our team at Mercedes-Benz of Boston has been able to provide you with top-notch service! We'll be sure to pass along your positive shout out and kind words. Thanks for choosing us, we look forward to seeing you next time!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.