This profile has been claimed by the business owner or representative.
Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service team - very professional and knowledgeable. The work was done according to their estimated time frame and they were ready for me when I picked up the car. The EV courtesy car was awesome too.
Business response:
Janet, we're glad to know you had a great experience with our service team at Mercedes-Benz of Boston. It's always our goal to provide professional and timely service, so we're happy that was reflected in your visit. Thank you!
Excelente people, smooth and fast transaction. Love it. Will definitely bring family and friends there.
Business response:
Juan Carlos, we're so glad to know you had a smooth and fast transaction at Mercedes-Benz of Boston. We look forward to welcoming your family and friends in the future!
Excellent service so happy I went there I thought I wanted to go to Westwood but I’m glad I went to Somerville
Business response:
We're glad to know you had an excellent service experience at Mercedes-Benz of Boston. We appreciate your feedback and are here for any future needs!
He has a good customer service, he explained very well everything, he is amazing guy!!
Business response:
We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!
Schneider is the best! Very attentive, made my visit productive by providing transportation so I could go to my office rather than wait. Everyone at the dealership was kind & helpful!
Business response:
Hi Haugh! We're so glad to know that Schneider and the rest of our team at Mercedes-Benz of Boston were able to provide you with a productive visit! Thanks for sharing your positive experience. Safe travels ahead!
Schneider Limose, my service advisor, consistently goes above and beyond. I had major recall work done on my C300 that I anticipated would take 1 month to be fully repaired. Schneider was able to ensure it was done within 3 days and I got the car back detailed/ washed and looking brand new. The cars are nice— that’s a given at Mercedes— but the service experience with advisors who put in the effort is what sets this place apart.
Business response:
Hi Greg! We're delighted to know that Schneider and our team at Mercedes-Benz of Boston were able to exceed your expectations with the service on your Mercedes-Benz C300. We appreciate you taking the time to share this feedback!
I have taken my G-wagen for 8 years now and have been very pleased with the quality and consistency of the service. The service writers are great and I can sometimes meet with the mechanic to discuss recommendations for future upgrades.
Business response:
We're so glad to know you've been pleased with our service over the years at Mercedes-Benz of Boston. We always aim for quality and consistency, and we appreciate your trust in us! Looking forward to assisting with any future upgrades on your G-wagen.
I got in a minor but scary accident and needed my tire and rim fixed asap! I always use Matt Murphy when I need any service done I called and he got me in the very next day. The mechanic who is also Matt was very nice and empathetic to my situation they made sure to test drive it to see if there was any other damage and luckily there wasn’t! Matt Murphy also went above and beyond and did the best to buff out the scratches on my car himself! It was all around a great experience for a bad situation!
Business response:
We're so glad to know that Matt & Matt were able to assist you promptly and efficiently after such a scary experience. We appreciate your trust in us for all your service needs and hope you won't hesitate to reach out if there's anything else we can do for you! - The Mercedes-Benz of Boston Team
Welcoming and attentive service staff. They fit me in when I had a car headlight issue even when I did not have a previous appointment
Business response:
Thank you for the 5-star rating! We're glad to know our team at Mercedes-Benz of Boston was able to assist you promptly with your headlight issue. We'll see you next time! Have a great ride!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.