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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great in and out service. Convenient... everything was exactly as you'd hope. Glad I bought the care from here.
Business response:
Hi Bill, we're delighted to hear that your experience at Mercedes-Benz of Boston was convenient and met your expectations. Thank you for choosing us! Safe travels!
Todays transaction went as smoothly as I have ever experienced. Carlos and Kris had everything ready for me and made the transaction extremely easy.
Business response:
We're delighted to hear that Carlos and Kris made your experience at Mercedes-Benz of Boston so seamless. Thank you for sharing this positive feedback!
Every time I come to Mercedes-Benz dealership, my service consultant Mike Robinson is prompt and very attentive. It’s always a positive and supportive experience when I visit!!
Business response:
We're delighted to hear that Mike consistently provides you with attentive and positive service at Mercedes-Benz of Boston. Thank you for sharing your experience, and we look forward to welcoming you back next time!
Very professional group. Amir was my salesman. Very good communicator who knew the car well. He spent time to get me familiar with the technology. He was very easy to talk to and pleasant to be around in addition to his knowledge of the vehicle.
Business response:
Joe, we're delighted to hear that Amir provided you with such a positive experience at Mercedes-Benz of Boston. It's great to know he made the process enjoyable and informative for you. Enjoy your new ride!
Jimmy in service is amazing, he always goes above and beyond, He is the reason I still get my car serviced there and I have used the HC dealership for years. I am pleased this one is still owned by Herb Chambers!
Business response:
We're delighted to hear that Jimmy's exceptional service keeps you coming back to Mercedes-Benz of Boston! It's wonderful knowing our team continues to meet your expectations. Thank you for choosing us and for being a loyal customer over the years!
I recently brought my vehicle in for service at Mercedes-Benz of Somerville and had an excellent experience. Jimmy, my service advisor, was outstanding—professional, communicative, and genuinely attentive throughout the process. He quickly diagnosed the issue with my rear tail light, explained the necessary repairs clearly, and had everything completed efficiently and to the highest standard. It’s rare to find service that is both technically proficient and warmly personal, but Jimmy delivered on both fronts. I highly recomm... read more
Business response:
Sean, we're delighted to hear about your excellent service experience with Jimmy at Mercedes-Benz of Boston. Our team takes pride in providing both technical proficiency and personal care, so it's wonderful to know that Jimmy delivered on these fronts for you. Thank you for recommending him!
I had a great experience as always with the service department. Albert and his team provided me with excellent service and communication during my appointment for my GLE 350. I would recommend this dealership and especially the service department to my friends and family!
Business response:
Ari, we're delighted to hear that Albert and the service team at Mercedes-Benz of Boston provided you with excellent care. Thank you for recommending us to your friends and family!
Annual service, performed professionally and very timely. Uber service was provided from and to the dealership courtesy of Mercedes
Business response:
We're delighted to hear that your annual service at Mercedes-Benz of Boston was both professional and timely. It's great to know you appreciated the Uber service as well! Thank you for sharing your experience with us.
The professionalism and attentiveness of the staff were evident. Special thanks to my service manager, Schneider, whose expertise and dedication made my visit seamless and enjoyable. And, Joe, the gentleman that handles the loaner. The level of care and attention to detail truly exceeded my expectations. I highly recommend the team to anyone seeking outstanding service and a remarkable Mercedes experience
Business response:
Thank you for sharing your experience with us at Mercedes-Benz of Boston! We're delighted to hear that Schneider and Joe provided exceptional service during your visit. Your recommendation means a lot, and we're thrilled to have exceeded your expectations. Safe travels in your Mercedes!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,172 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.