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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Patrick Titshaw is an exemplary employee and totally client responsive to the needs of my vehicle(s). His recommendations always welcome. Why i keep returning.
Business response:
Maria, your feedback made our day! We're delighted to hear that Patrick continues to provide you with outstanding service. Thank you for choosing Mercedes-Benz of Boston. We look forward to assisting you again in the future!
I had an outstanding experience during my recent service visit. The staff was welcoming, professional, and genuinely attentive. Patrick, the service advisor, took the time to clearly explain everything, kept me updated throughout the process, and made sure all my questions were answered. The work was completed efficiently and on schedule. The car came back running perfectly—cleaner than when I dropped it off, which was a nice touch. It’s clear the team takes pride in both their technical expertise and customer care. Highly r... read more
Business response:
Hi Gilarie! Thank you so much for the glowing review! We’re thrilled to hear that Patrick and the team made your service visit smooth and seamless. We appreciate your business and look forward to serving you again at Mercedes-Benz of Boston! Safe travels!
I had an outstanding experience during my recent service visit. The staff was welcoming, professional, and genuinely attentive. Patrick, the service advisor, took the time to clearly explain everything, kept me updated throughout the process, and made sure all my questions were answered. The work was completed efficiently and on schedule. The car came back running perfectly—cleaner than when I dropped it off, which was a nice touch. It’s clear the team takes pride in both their technical expertise and customer care. Highly r... read more
Business response:
Hi Gilarie! Thank you so much for the glowing review! We’re thrilled to hear that Patrick and the team made your service visit smooth and seamless. We appreciate your business and look forward to serving you again at Mercedes-Benz of Boston! Safe travels!
The commitment to consumer-centric service is unmatchable. Schneider has taken extraordinary care of my vehicle (and me) since I drove off the lot. I will rebuy from the dealership because of him and my salesman, Rob.
Business response:
It's fantastic to know Schneider and Rob have earned your trust and loyalty! Thank you for choosing Mercedes-Benz of Boston and sharing your support. We look forward to seeing you next time!
The commitment to consumer-centric service is unmatchable. Schneider has taken extraordinary care of my vehicle (and me) since I drove off the lot. I will rebuy from the dealership because of him and my salesman, Rob.
Business response:
It's fantastic to know Schneider and Rob have earned your trust and loyalty! Thank you for choosing Mercedes-Benz of Boston and sharing your support. We look forward to seeing you next time!
Andy was great to work with. Extremely professional & made the process easy. I live in RI & Andy drove an hour + to meet at RI DMV. Only 4 stars for dealer because they wouldn’t budge on price 😂 Kris in finance was also great
Business response:
Rebecca, thank you for sharing your feedback about Andy and Kris! We are so glad they helped make your experience smooth and easy! We will make sure to pass along your kind words to them. See you next time at Mercedes-Benz of Boston!
Andy was great to work with. Extremely professional & made the process easy. I live in RI & Andy drove an hour + to meet at RI DMV. Only 4 stars for dealer because they wouldn’t budge on price 😂 Kris in finance was also great
Business response:
Rebecca, thank you for sharing your feedback about Andy and Kris! We are so glad they helped make your experience smooth and easy! We will make sure to pass along your kind words to them. See you next time at Mercedes-Benz of Boston!
I have been a customer of this dealership for 43 years, both for purchasing every car I am had during those years, and also for servicing of those automobiles. It has always been a great dealership with a wonderful customer service. My present service representative, Albert, is the best day of had during all these years. He always responds very quickly to any request, I make my telephone or in person. He works hard to accommodate my schedule whenever he can.
Business response:
Thank you for your loyalty over the decades (43 years - wow - THANK YOU!) and for sharing your fantastic feedback about Albert! We're very lucky to have him represent our team, and he is always happy to help. We truly appreciate your continued trust in Mercedes-Benz of Boston. We look forward to serving you for many more years ahead!
I have been a customer of this dealership for 43 years, both for purchasing every car I am had during those years, and also for servicing of those automobiles. It has always been a great dealership with a wonderful customer service. My present service representative, Albert, is the best day of had during all these years. He always responds very quickly to any request, I make my telephone or in person. He works hard to accommodate my schedule whenever he can.
Business response:
Thank you for your loyalty over the decades (43 years - wow - THANK YOU!) and for sharing your fantastic feedback about Albert! We're very lucky to have him represent our team, and he is always happy to help. We truly appreciate your continued trust in Mercedes-Benz of Boston. We look forward to serving you for many more years ahead!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.