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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The customer service is what sold me. I loved the car but I loved how knowledgeable and kind Orlando was. He checked in with me but was not pushy and I really appreciated that.
Business response:
Thank you for sharing your experience! We’re so glad Orlando’s knowledge and thoughtful approach made the difference — we’ll be sure to share your kind words with him.
We had a great experience. Mercedes of Grapevine made the process easier than we have experienced elsewhere. I recommend you reach out with a call or their online chat to start a conversation. Very helpful and personable.
Business response:
Thank you for your kind words. We are delighted to hear that our team made the process easier than your past experiences and that you found us helpful and personable. We truly appreciate your recommendation and look forward to serving you again at Mercedes-Benz of Grapevine.
Real nice guy he help us a lot with everything we needed 100% recommended he explained pretty good all the options. The car has the future and everything.
Business response:
Thank you for sharing your experience. We are glad to hear our team was helpful, explained everything clearly, and made sure you had all the options you needed. We truly appreciate your recommendation and hope you enjoy every moment with your new car.
Marco Lopez you are a pleasure to work with and you made the process of purchasing my beautiful GLC300 an amazingly easy experience, thank you so much. Everyone was super nice and very professional! I visited several dealerships in the area, not just Mercedes Benz. I have to say that this dealership outshined them all in so many ways. I am so pleased that I purchased a Mercedes and that I got it at Mercedes Benz of Grapevine.
Business response:
Congratulations on your new GLC! We’re delighted to hear that Marco and our team made your experience so easy and enjoyable, and that Mercedes-Benz of Grapevine stood out among other dealerships. Thank you for your kind words. We’re thrilled to have earned your trust and look forward to serving you again in the future.
Wonderful experience! Process was painless. Everyone I dealt with was extremely professional. Of all the cars I've purchased over my lifetime, this was absolutely the best!
Business response:
Thank you for your kind words! We’re thrilled to hear that our team made the process smooth and professional, and that this was your best car-buying experience yet. We truly appreciate your trust and look forward to welcoming you back in the future.
Great experience with Val: She took the time to explain every step of the process and she was very easy to work with.
Business response:
Thank you for sharing your experience! We’re delighted to hear that Val made the process clear, smooth, and enjoyable. We look forward to welcoming you back to Mercedes-Benz of Grapevine.
I am forever a customer of Mercedes Benz of Grapevine. From Tom Lim, to Peter C. these guys ALWAYS go above and beyond, and make magic happen! The customer service given is second to none!!! From the moment you arrive, start to finish, driving away in a new vehicle, I felt like I was working with family. Grateful to everyone there, and I'll see you guys again for sure!!!
Business response:
Thank you for your wonderful feedback and loyalty! We’re thrilled to hear that Tom, Peter, and our entire team made your experience feel seamless and welcoming from start to finish. It means a lot that you feel like family with us, and we look forward to seeing you again at Mercedes-Benz of Grapevine.
Marco Lopez and the entire Mercedes-Benz team made my GLS450 purchase truly exceptional. Marco was attentive, professional, and went above and beyond to ensure a smooth and stress-free buying experience. From start to finish, I felt valued as a customer, and the dealership exceeded every expectation. I highly recommend Marco and this dealership to anyone looking for outstanding service and a seamless car buying process.
Business response:
Congratulations on your new GLS! We’re thrilled to hear that Marco and our team provided attentive, professional care and made your purchase smooth and stress-free. Thank you for your kind words and recommendation—we look forward to welcoming you back to Mercedes-Benz of Grapevine in the future.
I just purchased a new S 580 from Marco Lopez! I appreciate his professionalism and transparency in pricing and options which were tailored to my specific needs. I highly recommend him and the staff at Mercedes of Grapevine!
Business response:
Congratulations on your new S 580! We’re delighted to hear that Marco’s professionalism and transparency made your experience smooth and tailored to your needs. Thank you for your kind words and recommendation—we look forward to welcoming you back to Mercedes-Benz of Grapevine.
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open tomorrow at 8:30 a.m.