Mercedes-Benz of Grapevine

mony_b22 

on DealerRater

11 years ago

Excellent service I was referred by a co-worker on the quality of customer service at the dealership and the service was great. I wasn't pressured and given honest feedback on the xxxxxxand con's of the selection. I would refer them to a friend as well. 

siobhanneen 

on DealerRater

11 years ago

great place This is the fourth Mercedes I have purchased from this dealership. I've always found them great to work with, good service, nice people. Highly recommend my salesman, Doug Prince. 

perpetual37 

on DealerRater

11 years ago

Park Place Motorcars/Corey Bedford We were looking for a 2014 ML550. Corey really went out of his way to help us locate a specific car we were looking for with exactly the options we wanted. He spent days locating the vehicle and have it transferred here. We traded a car in prior to receiving our new car so Corey arranged for a loaner, exactly the same model, as we were purchasing. The overall experience was very pleasant including many luxuries you would expect from top notch Mercedes Benz dealer. Corey just went over and b... read more

rogerw739326 

on DealerRater

11 years ago

2013 GLK purchase Found the red GLK I was looking for online and phoned Park Place. Based on a previous review from another customer who had very positive comments about Kurtis Walker, I asked for him. We discussed the car and negotiated a price I could live with. He was professional on the phone and a pleasure to work with which made for a very pleasant buying experience, I highly recommend him. He took care of all the paperwork ahead of time since I was flying in from CA, he picked me up at the airport, gave a very detaile... read more

joefromdallas 

on DealerRater

11 years ago

Great experience Sam Turner was the consultant. He was great to work with. Quick response to emails and follow up. He helped take care of all the issues that arised. Overall a very friendly and enjoyable experience. Would recommed Sam Turner Finance - It was great to work with Mario in finance as well. Looking forward to doing business later with them. 

dfwtransplant 

on DealerRater

11 years ago

Great experience We visited many dealerships in a number of days looking for a nice used vehicle to replace a small SUV that we have owned for a long time. We tried every brand of vehicle and compared pricing and notes, and came back to this dealership and this brand because it offered a very nice vehicle for a fair price and had fabulous sales people. Darrin was very laid back and not pushy, he answered our questions honestly and that brought us back for several test drives before we decided on what we wanted. In the end we... read more

sfa090246 

on DealerRater

11 years ago

GL450 Tony was an exceptionally attentive salesman, working very hard to find exactly what I was looking for in my new purchase. He responded to all my questions promptly and I felt like the experience in buying my new car could not have gone better. Of course, I would have liked a little less expensive price, but overall I was most pleased with Tony and the dealership. 

aalumni 

on DealerRater

11 years ago

A Stellar Experience In all of our years of car buying, I'd have to say that it has generally been our experience that we'd rather have a tooth extracted than go through the process. We have owned MANY cars and trucks - including various brands of "luxury" cars. I've never really understood why the business of car sales couldn't be handled more professionally. Finally, we happened onto a dealership that seems to "get it" when it comes to overall experience. Darrin, and all of the other employees we worked with, made this sel... read more

Serg1222 

on DealerRater

11 years ago

Mercedes C250 I couldn't be happier purchasing a certified pre-owned mercedes. My uncles purchases vehicles at park place grapevine and tells me the service is exceptional and the people are honest. I would have to agree. I had exceptional service from Darrin and he put me in a car that fit my criteria. Darrin was very down to earth and very professional. We also found time to laugh and make jokes in the process which made my experience very personable. He made sure my car was ready for pick up the following day since I was ... read more