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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Exceptional Service~ Thank you so much Mr.Shola for the exceptional service. Mr. Shola found my car, I was very busy and he picked my ML350. His manager completed my financing application. Ask for Mr. Shola. Thank you~ Joyce M
New Lease Thank you for the exceptional professional sales (Phillip Edwards) and service showed me from Grapevine Mercedes. I come from an extensive sales background without a doubt the experience I received was outstanding and truly made me feel welcomed and met my car leasing needs to the utmost satisfaction. Highly recommend Phillip!
Business response:
We're so happy to hear that you enjoyed your leasing experience with Phillip Edwards! We believe in creating a comfortable, enjoyable atmosphere at our dealerships, and we are pleased that Mr. Edwards' salesmanship impressed you. We look forward to seeing you again in the future!
Ask for Shola I've been looking for a car for over a year. I found that what my search was lacking was a great salesman...then I found Shola. He was the best car salesman I have ever worked with! I would highly recommend Park Place and be sure to ask for Shola!
Wonderful Experience Working with Harry St. Clair was an excellent example of what the experience of purchasing a car should be. He was professional and personable; we went in looking for a specific car we had seen online and he was very accommodating to showing us that car. He only asked if we had any interest in looking at any other options once and when we declined there was no pushing us to change our minds. We have already raved to friends and family about this experience and would recommend this dealership to anyone.
Great experience! I found Alex Southard to be both professional and personal with a high level of product expertise during the process of purchasing my 2016 Mercedes. He made the entire experience easy and enjoyable! Without a doubt I recommend him highly! I know if I have a question or problem at anytime I could contact him! Lance Oujesky did my new car orientation and he was wonderful! A wealth of knowledge!
Love my GLC300 I highly recommend Park Place Grapevine, they do an outstanding job! The staff are consummate professionals and made my entire experience seamless from the moment I walked in the door until I drove my new GLC off the lot. Attention was paid to every detail and I'm delighted by the service I have received. Their care doesn't stop when you leave the dealership, they are great about answering my questions and following up to make sure I am happy. Thank you Park Place Grapevine! I love my GLC!
Most Amazing Car Buying Experience I have to say (and have told many friends and work associates) that working with Justin Beck was THE most pleasant car buying experience that I have ever had! Justin met me (in the rain) several weeks ago when I visited the Park Place Grapevine dealership. He listened to my needs in a Mercedes SUV, and then promptly located just the right car with the desired features and color. We discussed price, options, etc. and throughout the entire ‘shopping’ process, Justin demonstrated wonderful pro... read more
Business response:
Hello, We appreciate you taking the time to tell us of your exceptional experience with Justin Beck! Car shopping should be done at your own pace, and we're pleased that Justin's patience was helpful throughout the process. We are also happy to hear that he went above and beyond to arrange transportation from the dealership to the airport in order for you to catch your flight. Please reach out to him should you have any questions or concerns about your new SUV!
Effortless Experience First of all I would like to commend Park Place In Grapevine for being a first class professional unit of the Park Place franchise. My reason for compartmentalizing the Grapevine operations is; even though; I live four minutes from the Fort Worth store;it is the Grapevine store that makes me feel special each time I visit, whether it's for service,a car wash or auto purchasing. Every employee greets you with a smile and a hello. The place is warm and inviting. Phillip Edwards was my go to guy for the se... read more
Shockingly Awful!!! This was the WORST experience ever! Shopping for a car should be fun and exciting. I was in search of a brand new car to gift myself with. I was being pressured into buying a "certified" car and had been very clear, several times, that I wanted a brand new car. I was trying to decide between Mercedes and Lexus. I walked in and wanted to look at the showroom but I felt like I wasn't allowed to bc immediately I was taken to an office so that my information and ID could be collected....how awful! I hadn't ev... read more
Business response:
Hello, We are sorry to hear that you were displeased with the client care you received during your recent dealership visit. Scott Shaw, our Pre-Owned Business Manager, spoke with you while you were at the dealership regarding your vehicle options, and was unaware that you were upset. However, we would like to make things right. If you could please reach out to Scott at 817-310-7382, he’d be more than happy to discuss your feedback further.
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open tomorrow at 8:30 a.m.