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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Mercedes-Benz of Grapevine is a proud dealer of the Mercedes-Benz Sprinter van lineup in Grapevine TX, considered the most reliable and hardest working group of vans in its class. We are committed to exceptional client service experiences by offering competitive lease specials, financing options, and a state-of-the-art service center to assist you.
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The dealership’s inventory is absolutely outstanding considering the current state of car shortage globally. I was very pleased to finally find of my dream cars in their inventory. Excellent dealership!
Business response:
Thank you! Our team goes above and beyond to find the best cars in the market, even with the current state of car shortages. We are happy to hear that Davius was able to elevate your experience and build trust with us as well. Congrats on your new Mercedes-Benz!
Debbie is a great service manager and I enjoyed working with her. Always a great experience.
Business response:
Thank you! We are so happy to hear that Debbie delivered an elevated service experience for you at Mercedes-Benz of Grapevine. We hope you two can work together again in the future!
Great experience with Grant and love our new Mercedes that fits our growing family! Even during the chaos of pandemic delays, Grant kept us informed and in the loop during the entire process - very satisfied!
Business response:
Thank you, Cynthia! We are happy to hear that Grant was able to elevate your experience, even with the pandemic delays. We hope you and your growing family love the new vehicle and continue to build trust with us at Mercedes-Benz of Grapevine. Congrats on your new Mercedes-Benz!
best experience ever buying a car !!! very easy negotiation no hassle Gracias David, me gusto que hablan espanol
Business response:
Thank you, Yolanda! Wow the best car buying experience! We are very proud to have David on our team and hope you enjoy the new Mercedes-Benz. Congrats on your new purchase!
I made an appointment for scheduled service. The experience was organized, punctual and efficient. I was very pleased.
Business response:
Thank you! We appreciate you for scheduling your service appointment ahead of time, giving us an opportunity to plan your elevated experience. We hope to work with you again in the future!
Great service and understanding of customers needs and flexibility for a loaner when it mattered
Business response:
Thank you, Miles! We appreciate your comments of our Mercedes-Benz of Grapevine service team and their flexibility to find you a loaner during these tough inventory times. We hope to work with you in the near future!
The wait was too long, instead of 90 minutes the wait time was 3 hours.
Business response:
Hello! I apologize for the extended wait that you experienced at our dealership. That is not the experience that we want you to have during any of your visits. If you have any other concerns, please reach out to me at social@avondale.com. Thank you!
Greeted poorly by a young gentleman who the seemingly forgot I was there. The service representative however was excellent as was the service
Business response:
Hello! I apologize for the way you were greeted at our dealership. That is not the experience that we would want you to have at any of our locations. While, we do appreciate your comments about our service rep, we will discuss with our team the proper etiquette to meet our clients. Thank you!
Very helpful and professional. Answered all my questions and provided a very smooth purchasing experience.
Business response:
Thank you! We are glad to hear that Erick was able to assist you at Mercedes-Benz of Grapevine and provided a smooth purchase process for you. Congrats on you purchase!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.8 star rating with 5,506 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open at 8:30 a.m.