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Mercedes-Benz of Grapevine is a proud dealer of the Mercedes-Benz Sprinter van lineup in Grapevine TX, considered the most reliable and hardest working group of vans in its class. We are committed to exceptional client service experiences by offering competitive lease specials, financing options, and a state-of-the-art service center to assist you.
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directionsWeekday | Schedule | Status |
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Mon | 8:30 a.m. to 7:00 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 7:00 p.m. | |
Thu | 8:30 a.m. to 7:00 p.m. | |
Fri | 8:30 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
We were very happy with the service we received, from when we walked in to first see the car to months later when our new car was delivered. Robert Pickett really took care of us and answered all of our questions, and he even checked in with us the day after we got our car to see how we were doing.
My experience at Mercedes was amazing! They were able to find me exactly what I was looking for and made the process of car buying so easy!
The experience was very professional and seamless all through the process. Our sales representative Charles was very knowledgeable.
Bria was fantastic. We purchased two Mercedes at the same time for our family. The experience was phenomenal. The salespersons took their time to help us pick the best luxury options for our cars. I usually dread having to purchase new cars, but this experience was not only painless - but it was enjoyable! I will absolutely recommend Mercedes-Benz of Grapevine to my family and friends.
As a Sales Manager in another industry myself, I am accustomed to providing an amazing experience for my clients and look for the same level of service when I am the customer. After calling a sales manager at the dealer a couple of times over a few days about a vehicle I was looking for in their inventory and not getting called back, I found Bria’s survey information online and contacted her directly. Even though I had never spoken to her before I received a prompt call back. After some pleasant negotiation by phone, a test ... read more
Bria is the best sales person we met. She is helpful knowledgable, cooperative at the same time. She in fact made sure that we did not look for another place at all. 10/10
After I contacted Zach for help, everything went great and I felt I was getting again the outstanding Mercedes Benz customer service I always had. Thank you so much for that Zach! You really made a difference! Next year I’m getting my new car with you!
Although the vehicle was due in March, can’t blame them with the Covid and Chip issue happening in the world. Got the car and it was better than I ever hoped for. My big concern is my wife is going to take it more than me. Charles Lane is a wonderful salesman. This is 4th car we bought from him. A+ all the way.
Enjoyed my experience from the time I walked in to the time I left with my car Bria was great she did her job well she didn’t fast talk us she everything so easy! Will return again!
Mercedes-Benz of Grapevine has a 4.8 star rating with 5,634 reviews.
Mercedes-Benz of Grapevine is open now. It will close at 7:00 p.m.