Mercedes-Benz of Grapevine's cover image

This profile has been claimed by the business owner or representative.

Mercedes-Benz of Grapevine

4.7
  • Car Dealers
  • Grapevine, TX

About this business

AutomotiveCar Dealers

Location details

1300 Texan Trail, Grapevine, TX, 76051, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.76,252 reviews
Select a rating
Behla_22's profile image
Behla_22 
4 years ago

Great customer service. Everyone there is polite and ready to assist. Plus they pretty much get you out of there quick. 

Business response:

Thank you! We look forward to helping you again here at Mercedes-Benz of Grapevine! 

stephdiva1's profile image
stephdiva1 
4 years ago

Great service! Never have to worry about anything and always leave feeling like I have a new car! Best team! 

Business response:

Thank you! We are glad you had an Elevated Experience and we look forward to help you with any of your Mercedes-Benz needs in the future! 

lesparker07's profile image
lesparker07 
4 years ago

Was attentive to my needs and quickly took care of my car. Mitzee did a great job 

Business response:

Thank you! We are glad we were able to provide you an Elevated Experience with our Dealership! 

ycwweng's profile image
ycwweng 
4 years ago

Excellent experience with the service. Would recommend to friends and family. We own several Mercedes. 

Business response:

Thank you! We look forward to helping you with any of your Mercedes-Benz needs in the future! 

Jwalter's profile image
Jwalter 
4 years ago

Patrick took excellent care of my car and he was extremely helpful and very kind 

Business response:

Thank you! We are glad Patrick was able to give you a good experience! We look forward to helping you with any of your Mercedes-Benz needs in the future! 

lleva55's profile image
lleva55 
4 years ago

Very professional and courteous sales people. They know their product and sales techniques. A + rating. 

Business response:

Thank you! We are glad you had an Elevated Experience here at Mercedes-Benz Grapevine. We look forward to helping you with any of your Mercedes-Benz needs. 

Jennifer.gruich's profile image
Jennifer.gruich 
4 years ago

It was an absolute pleasure from start to finish purchasing my new car! Bria walked us through all our options, helped us decide on the car we wanted, and even got us a better rate at the end! Everything that was promised was delivered upon and then some. 

Business response:

Thank you, Jennifer! I am glad we were able to provide you an Elevated Experience with the purchase of your vehicle! We look forward to helping you with any of your Mercedes-Benz needs in the future! 

judy.mahoney's profile image
judy.mahoney 
4 years ago

Customer service was outstanding !Joshua was courteous Customer service was outstanding ! Joshua was courteous and very understanding and also kept me updated on all repairs… I appreciate Mercedes-Benz of Grapevine and my service attendant .. Thank you ✔️✔️✔️I highly recommend! ✔️✔️✔️✔️ 

Business response:

Thank you! We are glad Joshua was able to provide you an Elevated Experience while your vehicle was being serviced! We look forward to helping you with any service appoints in the future! 

viet's profile image
viet 
4 years ago

Came in today for safety recall 2021050002 at appointment time and didn't get it back after 3 long waiting hours just for updating the software. Then while driving back home the message "SOS Service Not Activated " appeared every time my GLC-300 restarted. 

Business response:

Hello! We would like to learn more about your situation with our store. If you would like to share why you had a negative experience, you can email me at social@avondale.com. Thank you! 

Frequently asked questions about Mercedes-Benz of Grapevine

How is Mercedes-Benz of Grapevine rated?

Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews. 

When is Mercedes-Benz of Grapevine open?

Mercedes-Benz of Grapevine is closed now. It will open at 8:30 a.m.