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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great experience with Bria. She was very responsive and helpful. This is my 6th GLE, and I am really enjoying the new features of the 2022 model.
Business response:
Thank you! We are glad you had an Elevated Experience with the purchase of your GLE. Bria is always helpful and striving to help her clients any way she can! We look forward to helping you in the future with any of your Mercedes-Benz needs.
Always had the best experience with this team, they go beyond to help me and find ways to reduce my maintenance service costs. Thank you!
Prompt service great communication to the customer throughout the service appointment. We are very happy with Grapevine Mercedes
Business response:
Thank you! We are happy to hear that you had an elevated service experience with our Mercedes-Benz of Grapevine service team. We appreciate you for building trust with our team as well and hope to work with you again in the future!
Patrick, the service rep was very attentive and solved our issue by verifying the tire & wheel coverage, that was previously purchased from MB McKinney so that one of my tires, that had a nail, could be replaced with no out of pocket expense.
Business response:
Thank you! We are happy that Patrick was able to help you with your tire and wheel repair at Mercedes-Benz of Grapevine. The tire and wheel road hazard plan is definitely a valuable purchase to make when buying a car in the Dallas-Fort Worth area. We are thankful you had this protection plan and hope you can visit us in the future for any sales or service needs!
Cracked windshield was replaced on time, toll tag and inspection sticker attached and the inside and outside of the car cleaned! Stanley was a pleasure to work with.
Business response:
Thank you! We are happy to hear that your Mercedes-Benz of Grapevine service visit to work with Stanley went well. Stanley is a true professional here at our dealership and strives to build trust with all of his clients. We hope we can work with you again for your next service visit!
We had a wonderful experience during the purchase of our new car. Thanks for everything!
Business response:
Thank you! We are happy to know that you had a wonderful, elevated experience at Mercedes-Benz of Grapevine. Bria and Rodney are a dynamic duo and we hope you were able to build trust with them during this process. Congrats on your new Mercedes-Benz!
David is amazing he went above and beyond to increase my trade-in value. He is extremely knowledgeable and gives exceptional customer service!!! I absolutely love my new vehicle!!!!
Business response:
Thank you! We are so glad to hear that David delivered an elevated experience to you at Mercedes-Benz of Grapevine. Clients continue to praise him for his knowledge and customer service, and we are happy to know you felt the same. Congrats on your new Mercedes-Benz purchase!
I think I made a good decision to buy from Mercedes Benz grapevine . Bria Harrison was awesome. Nice person to do business with. Thumbs up for the finance department. Fast and efficient .
Business response:
Thank you! We are happy you made the decision to join our Mercedes-Benz of Grapevine family. Bria is a great asset to our team and our finance department strives on delivering an elevated experience for our clients. Congrats on your new Mercedes-Benz!
The service is great…..very accommodating. Andrew, the Service Advisor is very professional and courteous.
Business response:
Thank you! We are happy to hear that you had an elevated service experience at Mercedes-Benz of Grapevine. Andrew always ensures that his clients are also happy when taking delivery of their serviced Mercedes. We hope you two can work together for your next service visit!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open at 8:30 a.m.