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Northampton Volkswagen
- Car Dealers
- Northampton, MA
About this business
Welcome to Northampton Volkswagen! We are your local Volkswagen dealership, proudly serving Northampton, Hadley, Springfield, Holyoke, and beyond! We have a wide selection of new and used Volkswagen cars for sale and a team of VW experts who would be thrilled to assist you in finding the new or used car for your family and lifestyle. Our wide variety of quality used cars and VW certified pre-owned vehicles fit any budget. Stop in today or schedule your Volkswagen service appointment online. At Northampton Volkswagen, You're ... read more
Location details
361 King St, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Awesome Customer Service Cassie is hands down the best at understanding customer needs and explaining everything detail. Highly recommend this dealership and definitely working with Cassie. Awesome place
Business response:
Thank you so much for your feedback, we are glad to see that you were happy with your service adviser and service. We look forward to welcoming you back!
Diesel Guy This is the first time I have ever purchased a car from a dealership. My experience was easy and great. I was looking through the used cars and Grant greeted me. He pointed out different models and when I saw one I liked he asked me if I wanted to drive it. A Jetta TDI. I liked it and we talked a little about price. I had an older trade and was offered a fair price for it. We got to a price and payment I could afford and made a deal. Northampton Volkswagen got me financing and now I have a Jetta TDI. I would recom... read more
Business response:
Thank you, enjoy your TDI and many happy travels! We look forward to welcoming you back for servicing.
Vw Fan Now I was nit getting a VW i hated the look of the bug and the jetta. Brandon suggested i look at the tiguan, small on the outsude big on the inside. Showed me all the great feature it had to off right for me. Not too much but just enough. Knowledgable for sure and treated with respect from start to finish i will be back the for my next VW.
Business response:
Thank you so much, we are glad you were happy with everything!
Smiles all over Rachel is very kind she greeted us and made us feel welcomed right away. From finding out what we were lokking for to pull up what seemed to be the right car. Everything was seamless, when it came time for number she showed me the value in the car price and i couldnt agree more. Very happy, we will be back next time around.
Business response:
Thank you so much for your feedback, we are glad you enjoyed your experience with us. Enjoy your new vehicle and we look forward to welcoming you back for service.
Great experience Brandon was very knowledgeable and informative. He helped us pick out a car that made sense for our budget and took great care of us from start to finish.
Business response:
Thank you, we are glad you were happy with your experience!
Keeping it local I prefer to buy local when I can. Especially when it’s a substantial purchase like an automobile. But I need to feel I am being treated fairly and that my business is appreciated. Northampton Volkswagen my local VW dealer and my salesman Grant Goodwin made me feel exactly that way. I would definitely recommend both to anyone interested in a VW.
Business response:
Thank you for your kind words, we hope you enjoy your car and we look forward to welcoming you back!
Rachel Capella and team were outstanding Rachel and I worked together a little over a month, she was diligent and hardworking in her search to help me find the right vehicle for me. It was a long process but her patience, understanding and professionalism were above all... This is my second car in a row from Northampton VW, the customer service and attention to detail has impressed me both times. I want to personally thank Rachel for all her hard work and the rest of the VW staff. Thank you again! Jay O’Connor
Business response:
Thank you Jay, we are glad that you were happy with us and hope you enjoy your vehicle!
Quick and easy This is my second purchase from Northampton Volkswagen. They are not the closest store to my home but they are worth the trip. This time I worked with Grant and Adam. It was busy when I arrived and was greeted by Grant. He showed me a car that I liked and we struck a deal without a lot of back and forth. Adam did my final paperwork. A couple of hours after my arrival with a transfer of plates I was on my way home with my new car.
Business response:
Thank you so much for your feedback, we are glad you enjoyed your experience with us and look forward to welcoming you back!
Genuine. Walk-in customer. Rachel was easy-going, authentic, and professional. Rachel was able to quickly get keys and plate ready for a vehicle which we test drove and then later negotiate a purchase for. Rachel and the whole team create a no-pressure, honest environment that I had trouble experiencing at the other nearby dealerships.
Business response:
Thank you for your kind words, we are glad that you were so happy with your experience!
Frequently asked questions about Northampton Volkswagen
How is Northampton Volkswagen rated?
Northampton Volkswagen has a 4.7 star rating with 2,263 reviews.
When is Northampton Volkswagen open?
Northampton Volkswagen is closed now. It will open tomorrow at 9:00 a.m.