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Northampton Volkswagen

4.7
  • Car Dealers
  • Northampton, MA

About this business

AutomotiveCar Dealers

Welcome to Northampton Volkswagen! We are your local Volkswagen dealership, proudly serving Northampton, Hadley, Springfield, Holyoke, and beyond! We have a wide selection of new and used Volkswagen cars for sale and a team of VW experts who would be thrilled to assist you in finding the new or used car for your family and lifestyle. Our wide variety of quality used cars and VW certified pre-owned vehicles fit any budget. Stop in today or schedule your Volkswagen service appointment online. At Northampton Volkswagen, You're ... read more

Location details

361 King St, Northampton, MA, 01060, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.72,263 reviews
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Rowen98's profile image
6 years ago

I felt cared for in a very welcoming and organized place. Everyone was very nice and accommodating. John especially worked extremely hard to ensure that everything was moving as quickly and smoothly as possible. He was wonderfully sweet and never pushy. He was only there to help you. Overall the entire staff was superb in work ethic and customer service. 

Business response:

Thank you so much for your feedback, we are happy to see that you had such a great experience with us. We look forward to welcoming you back for service and we hope you enjoy your vehicle! 

eviens123's profile image
eviens123 
6 years ago

Quality Customer Service I drove onto the Northampton Volkswagen lot after being largely ignored while looking at vehicles at another local dealership. I stepped out of my car and within a few seconds, Scott was by my side offering advice that ultimately led to a successful transaction. Scott was friendly, honest and followed up, even after papers were signed, to make sure I had everything I needed to feel confident about the purchase and a future relationship with Northampton Volkswagen. I would recommend this dealership an... read more

Business response:

Thank you, we are glad you were happy with our service and look forward to welcoming you back for service. Enjoy your new vehicle! 

Treegirl 58's profile image
Treegirl 58 
6 years ago

2019 Jetta purchase Excellent new car buying experience. Very professional and friendly employees. I was happy with the salesman and the negotiatied price. They thoroughly explained the options and functions. Would recommend 

Business response:

Thank you, enjoy your new vehicle, we are happy to see that you were happy with John and the team! 

toddlohrman's profile image
toddlohrman 
6 years ago

A great buying experience. The team at Northampton Volkswagen was extremely helpful in finding the right fit and price to get me the vehicle I wanted. Scott was helpful through the process and had everything in order throughout to make sure that my experience was a good one. 

Business response:

Thank you! We are glad to hear that you were happy with your experience and look forward to welcoming you back for servicing! 

Kiki5001's profile image
6 years ago

Great service from start to finish! Initially this was the start of our search for a vehicle. We visited all of the dealerships in Northampton. Once getting to Volkswagen we liked what we saw. With no intention to buy that day things change quickly. John’s service and follow up was excellent! We bought a brand new Volkswagen Tiquan! Happy customers ! 

Business response:

Thank you, we hope you enjoy your new vehicle and look forward to welcoming you back for service! 

Nonnie Susan's profile image
Nonnie Susan 
6 years ago

Outstanding customer service Scott/Frank gave outstanding service. He was knowledgeable, patient, well mannered. Followed up w/o being pushy.Worked VERY hard for this sale, believe me! 

Business response:

Thank you, we are glad to see you were happy with your experience! Enjoy your vehicle. 

Jetgurl's profile image
6 years ago

Simple buying These folks did wonderful from start to finish, the sales person, Brandon, was very respectful and knowledable. The vehicle was in near perfect condition, with the lowest price around. We are excited with our new Jetta and will certainly be back here for our son's car. 

Business response:

Thank you so much, it is nice to know that you had a great experience and that you were happy with everything. We look forward to being of assistance when it comes time to get a vehicle for your son! Enjoy the rest of the summer. 

Chwhales's profile image
6 years ago

My new TDI Brandon greeting me when I walked in I love TDI’s but was unsure about the new ones because of the scam Brandon reassured me about how the TDI’s how the have better gas mileage and the power didn’t go away and he was right! I average 42 miles per gallon thank you Brandon I will be referring my friends to Brandon at Northampton Volkswagen 

Business response:

Thank you so much for your kind words, we are happy to see that you were happy with everything! 

EricA721's profile image
6 years ago

Much appreciated This is a great dealership to go to for new or used cars. The customer service is great and the staff members are very informative and helpful. 

Business response:

Thank you! We hope you enjoy your vehicle and look forward to welcoming you back! 

Frequently asked questions about Northampton Volkswagen

How is Northampton Volkswagen rated?

Northampton Volkswagen has a 4.7 star rating with 2,263 reviews. 

When is Northampton Volkswagen open?

Northampton Volkswagen is open now. It will close at 7:00 p.m.