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Serpentini Chevrolet of Willoughby Hills
- Willoughby Hills, OH
About this business
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The issue wasn’t resolved and the truck is going back in for service. Once this issue is resolved and I’m not charged for this I will give a better rating but right now I cannot until we solve the issue
Business response:
Thank you for taking the time to share your thoughts on working with our team.
Professional, felt my car was diagnosed properly. I had to go to work so my car was ready on time, I appreciated the car wash, Wish AA discount or senior discount could be applied
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I love this dealership very nice and clean. Everyone there is very friendly. Good coffee, I took care in for oil change was dirty came back very very clean. When I purchased the car Don checked on me about vehicle. I saw him when I came in Saturday love this dealership
Business response:
Thank you so much for your kind words, Victoria, and for taking the time to leave us this wonderful feedback!
Shad Judge was professional and polite salesman. I did not feel pressured nor rushed. He listened to my needs and suggested cars in my budget.
Business response:
Tanya, Thank you so much for choosing Serpentini Chevrolet of Willoughby Hills! we are pleased to hear that Shad provided you with a positive experience. Congrats on your new purchase, and let us know if we can be of any more assistance!
This dealership has always represented quality in the care of the customers, products, employees, the building, car service center & xxu. I appreciate such professional expertise from this dealership & always recommending Serpentini to family & friends.
Business response:
Thank you for your feedback! It's great to hear that we were able to help you out--our goal is to make sure everyone who walks through the door leaves happy. We appreciate your continued business! Thank you for choosing Serpentini Chevrolet of Willoughby Hills!
Dave was nice. But it takes so long to check out. My car seat was moved way up and adjustments changed. No paper mat was on the floor and it was wet and dirty. Not an impressive experience.
Business response:
Thank you for providing this feedback. We apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind giving us your contact information or reaching out to us, we’d love to address your concerns in detail.
Colin and Lucas were extremely helpful no pressure from them on my purchase jada was also extremely helpful in helping would recommend anyone of them
Business response:
Carl, it's fantastic to hear that Colin, Lucas, Jada, and our service team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Serpentini Chevrolet of Willoughby Hills!
Jarett, my sales person, was very personable and helpful. As my main point of contact, he was able to help me get a very complicated and unusual situation to work out well.
Business response:
Thank you for your business and this review. We're happy to hear that Jarett and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
the dealership was very professional and very helpful. my sales man was super helpful and got me the car what i like. his name Mtchael Sintoni.
Business response:
Thank you for sharing your experience with us! We're happy to hear it went well working with Michael and hope you enjoy your new vehicle. We truly appreciate your feedback!
Frequently asked questions about Serpentini Chevrolet of Willoughby Hills
How is Serpentini Chevrolet of Willoughby Hills rated?
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews.
When is Serpentini Chevrolet of Willoughby Hills open?
Serpentini Chevrolet of Willoughby Hills is closed now. It will open at 9:00 a.m.