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Serpentini Chevrolet of Willoughby Hills

4.8
  • Willoughby Hills, OH

About this business

AutomotiveCar Dealers

Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need! 

Location details

2810 Bishop Rd, Willoughby Hills, OH, 44092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,041 reviews
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T.SAXON's profile image
3 years ago

Awesome customer service!!!! Greg rocks!!!! It was a great experience. I choose this location because of the staff. I live 30 miles away but travel to this location! 

Business response:

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Serpentini Chevrolet of Willoughby Hills. Please don't hesitate to reach out if you need anything else. 

codyb's profile image
3 years ago

It was a great experience from start to finish. Would most definitely recommend to my family and my wife's family and to others as well. 

Business response:

Thank you for your business and this review, Cody! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 

larson6235's profile image
larson6235 
3 years ago

Mike P. was great. He went out of his way to get me the accessories I wanted for my Silverado. Thanks again Mike . I will be recommending you to my friends. 

Business response:

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike, and we look forward to working with you again. Congratulations on your Silverado! 

eloisebullock6's profile image
eloisebullock6 
3 years ago

My experience was great!!! I would definitely recommend Serpentini of Willoughby Hills to friends and family. My sales representative was Ernesto. He went above and beyond. Also David Allen was great 

Business response:

Thanks, Eloise, for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle! 

kellychoma's profile image
kellychoma 
3 years ago

I had a great experience with this dealership. The internet specialist responded promptly to my request. I was assigned a salesperson (Alea) who also contacted me promptly. I ended up making a purchase. The entire process was smooth and quick. I was treated like a VIP. 

Business response:

Thank you, Kelly, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alea here at Serpentini Chevrolet of Willoughby Hills. 

bcavanaugh42's profile image
bcavanaugh42 
3 years ago

Carli was very knowledgeable. She deserves a raise. Finance department top notch to help get me loan. Sales manager very willing to help find a comparable car. 

Business response:

Thank you so much for your excellent review! We are so glad that Carli had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. 

SHAKER329's profile image
SHAKER329 
3 years ago

Carla was amazing enjoyed her focus.called back left messages ect. Now waiting on final check 1600.00 an were good.thanknyou.Curtis Ayers.great 

Business response:

Thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! 

LEFINOHIO's profile image
LEFINOHIO 
3 years ago

It was a rather nice experience working with Randy. Very satisfied with his knowledge of the car. Will be recommending Serpentini Chevrolet of Willoughby Hills to my family members and friends. 

Business response:

Congratulations on your new vehicle! We are so glad that Randy had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! 

thomasliteral's profile image
thomasliteral 
3 years ago

My vehicle buying experience, that was gifted to me buy Pablo and Marko, was second to none. Pablo walked a wonderful line of being personable and professional the entire time and Marko did his job quickly while still being able to explain everything to me that I needed to know. It seemed to me that my needs were put first and when dealing with a salesman that is not always the case. Thank you Pablo and Marko for the great experience. 

Business response:

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come! 

Frequently asked questions about Serpentini Chevrolet of Willoughby Hills

How is Serpentini Chevrolet of Willoughby Hills rated?

Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews. 

When is Serpentini Chevrolet of Willoughby Hills open?

Serpentini Chevrolet of Willoughby Hills is closed now. It will open at 9:00 a.m.