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Serpentini Chevrolet of Willoughby Hills
- Willoughby Hills, OH
About this business
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Carla and the finance team at Serpentini Chevrolet of Willoughby Hills were quick, accommodating and friendly! Carla also helped me to set up my rewards points and service appointment for cosmetic changes! We had a great experience purchasing our new car!
Business response:
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Carla and our team here at Serpentini Chevrolet of Willoughby Hills are glad to have you as a customer.
Mike P was excellent. He answered all questions and addressed any concerns. I returned and he was able to provide my needed paint stick as well.
Business response:
Congratulations on your new vehicle! We are so glad that MIke had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Mike was very nice and patience with me. Ryan got me the car that i wanted. They both took there time to go over everything with me and made sure i understood.
Business response:
Thank you, Arierion! We appreciate your business, Mike and Ryan look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills.
Service was excellent and on time! I was told truck would be done in one hour and it was. All work was done very Professionally!
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Excellent service . Mike Pawlowski was great!! He went over and beyond . I have been purchasing my cars from here for years and always satisfied !! will definitely recommend to others.
Business response:
Angel, Thank you so much for taking the time to share your feedback with us. Mike and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Mike p was knowledgeable and patient in answering my questions. After detailing the suv had soap stains on the seat and smelled of dirty water.
Business response:
Thank you for your review. Quality customer service is always our number one priority. We will share your comments with the team. We hope to have you as one of our valued customers for many more years to come!
The Service Department sold me on Serpentini as the place I chose to buy my new car! They were polite, professional and thorough in sharing the service and repair information of my 2011 Equinox. I felt that this must be representative of the dealership, so I took the chance and I'm glad I did!
Business response:
Here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience with both our service and sales departments. It is always a pleasure having you at the dealership! We appreciate your review and look forward to seeing you again.
I’ve been with agency for a long time and will continue to come. I like your service dept. as well as your sales dept.
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to seeing you next time!
Excellent service and staff! My salesman, Jarett Hreha was exceptional and made sure that I was able to get everything that I needed in my Traverse.
Business response:
Thank you so much for choosing Serpentini Chevrolet of Willoughby Hills! Congrats on your new Traverse, and let Jarett know if we can be of any more assistance!
Frequently asked questions about Serpentini Chevrolet of Willoughby Hills
How is Serpentini Chevrolet of Willoughby Hills rated?
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews.
When is Serpentini Chevrolet of Willoughby Hills open?
Serpentini Chevrolet of Willoughby Hills is closed now. It will open at 9:00 a.m.