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Serpentini Chevrolet of Willoughby Hills
- Willoughby Hills, OH
About this business
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Nice, friendly, got what I wanted, but was not expecting, happy to do business with, would recommend to others, convenient location, good advertising. Like the salespeople.
Business response:
Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Clean, friendly, professional and will find the best deals to for your needs. Answered all questions and called later to see if I was satisfied with my purchase
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Amazing complete they got the job done so fast and very reliable and low rates! I’ve got denied by many dealers but them! 10/10
Business response:
Thank you so much, Vinny, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Serpentini Chevrolet of Willoughby Hills!
My service was very quick and they took care of all recalls and looked over the care and future needs of my vehicle , thank you for such great care ,
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Alea was wonderful she made sure she made a way for me to get in the car I really wanted I give her a A++++
Business response:
Regina, Thank you! Alea and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills.
Awesome sales team! Everyone involved with our purchase were very caring and knowledgeable. Sandy Reed was very nice and helped us on the internet side of the purchase. Thank you all for your time and service, it was greatly appreciated. I love my new car.
Business response:
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sandy and the rest of our team met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come!
Great experience. Friendly people who are very knowledgeable. Showroom was clean and I would recommend the dealership and the people to my friends and family
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
There was some issue with bringing my car around front after purchase and I waited almost two hours for no reason. Otherwise an acceptable experience
Business response:
Thank you for this feedback, Raymond. We're very sorry to see that you didn't have the best experience at our dealership and apologize for the long wait. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.
Art was very helpful and I based my decision using his knowledge. We started looking last fall and the wait was worth it. Your financial man was also helpful
Business response:
Here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Art and our sales team, and it was a pleasure having you at the dealership. We appreciate your review!
Frequently asked questions about Serpentini Chevrolet of Willoughby Hills
How is Serpentini Chevrolet of Willoughby Hills rated?
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews.
When is Serpentini Chevrolet of Willoughby Hills open?
Serpentini Chevrolet of Willoughby Hills is closed now. It will open tomorrow at 9:00 a.m.