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Serpentini Chevrolet of Willoughby Hills
- Willoughby Hills, OH
About this business
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My dealer Donna did an amazing job and got me exactly what I wanted. She was very personable and made me feel very comfortable with my decision. The dealership itself was filled with nice, helpful people. Will definitely stay with this dealer and dealership.
Business response:
Thank you so much for your kind words, Kaya, and for taking the time to leave us this wonderful feedback!
Great team approach. Had three key people serving me to ensure I had the service and attention I needed. Pablo in particular, very kind and helpful--especially given he is just an intern.
Business response:
Thank you so much for choosing Serpentini Chevrolet of Willoughby Hills! Please let us know if we can be of any more assistance!
Excellent service and no pressure to buy. TJ is an excellent salesman, would highly reccomend seeing him. Very smooth transaction. Worth the drive for your next vehicle.
Business response:
It's great to hear that TJ was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills!
David did a great job handling my concerns and completed the work correctly Stay safe I want cruise control installed Thank you thank you Billy Kandrac
Business response:
Thank you so much, Billy, for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Serpentini Chevrolet of Willoughby Hills. Please don't hesitate to reach out if you need anything else.
Would have been 5 stars but I don't drive laying down in my back seat. Had to completely rearrange my seats. Car was in to be detailed but seats still have stains and windows were not cleaned inside. Am I mistaken in the definition of detailing? I do give xxxxxxto Gary Heck whose was extremely nice and very professional.
Business response:
Hello, Thank you for taking the time to submit a review. We truly appreciate your business. We apologize, however, that we missed the mark on the car's detailing. If you would like to further discuss your concerns, feel free to reach out to us directly at your convenience.
Great customer service, the salesman was knowledgeable about the vehicle. They were courteous, professional and very friendly. They worked with my situation and delivered a great vehicle.
Business response:
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
My experience was fantastic and I felt no pressure. The salesperson was very personable. I like to talk so we had some good conversation. Was like a little brother than a salesman.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
I thought that they were very helpful. I also felt like they handled things in a timely manner. I also thought that everyone was nice and very helpful.
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come!
excellent customer service. Thorough information about the vehicle. Made customer feel comfortable with no pressure. Promptness. Overall excellent experience. Very clean facility. Very personable. easy to comprehend about vehicle and warranty.
Business response:
Nick, Thank you so much for your excellent review! We are so glad that Aramis and Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Frequently asked questions about Serpentini Chevrolet of Willoughby Hills
How is Serpentini Chevrolet of Willoughby Hills rated?
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews.
When is Serpentini Chevrolet of Willoughby Hills open?
Serpentini Chevrolet of Willoughby Hills is closed now. It will open at 9:00 a.m.