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Serpentini Chevrolet of Willoughby Hills

4.8
  • Willoughby Hills, OH

About this business

AutomotiveCar Dealers

Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need! 

Location details

2810 Bishop Rd, Willoughby Hills, OH, 44092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,041 reviews
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rchosen's profile image
3 years ago

Personable, prompt & thorough explanation! brought in our cars.com quote for a price break & it was honored! Shah even called us & hubby called him...polite! :-) 

Business response:

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come! 

pastalady1121's profile image
pastalady1121 
3 years ago

My salesman Art was great!! Everyone at the dealership that I had any contact with was great ! This was my first brand new car and I’m loving it ! 

Business response:

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your first brand new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! 

ginnyowens91's profile image
ginnyowens91 
3 years ago

3rd vehicle we've purchased from Serpentini Chevrolet. Great customer service/Sales reps. #1 Car Dealership, best cars at affordable prices. If your looking for a car new/used stop by. 

Business response:

We are very happy to have once again provided you with such a positive experience! We sincerely value your business and look forward to your next visit. 

michaelsheredy's profile image
michaelsheredy 
3 years ago

I was looking for a new truck for a couple of months. I saw the good and bad side of buying vehicles, mostly the bad side. But Serpentini treated me different than the other places. I wasn't lied to and they let me make the purchase when I was ready instead of try to pressure me into buying a vehicle that day. They got me the truck I wanted at the price I could afford. TJ Knauf was the car salesman I worked with, he was awesome and would recommend him to everyone. He was the best car salesman that I worked with throughout th... read more

Business response:

Here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! 

SKLINE2's profile image
3 years ago

I am handicapped and the service rep went out of his way to help me. He took my key fob and had to search for it, 

Business response:

We appreciate your business and our team looks forward to serving you again soon! 

gery.saba1962's profile image
gery.saba1962 
3 years ago

Glenn and Carla work very hard and we're very helpful in making my purchase of my 2021 Chevy Colorado a good experience thank you 

Business response:

Thank you for sharing your experience with us, Gery! We're happy to hear it went well with Glenn, and Carla! We hope you enjoy your new 2021 Chevy Colorado. We truly appreciate your feedback! 

MOMOF2002TWINS's profile image
MOMOF2002TWINS 
3 years ago

Great service dealing with Mike S. We purchased 2 Chevy Trax and are very pleased with the service and professionalism we received. Definitely be back. 

Business response:

Thank you for your feedback on your recent visit to our dealership. I'm glad to hear that Mike was able to assist you with choosing the perfect vehicles and that you had such a positive experience. We appreciate your business! 

monicafields07's profile image
monicafields07 
3 years ago

Thanks Art!!! Such a pleasure working with you. You made the process easy and knowledgeable for my first car purchase. Loving my new whip! Thank you 

Business response:

Thanks, Monica, for your feedback on your recent visit to Serpentini Chevrolet of Willoughby Hills. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! 

darylballard's profile image
darylballard 
3 years ago

Awesome experience. No back and forth. Great deal, and quick turnaround as I was coming from out of town. Would definitely recommend Shad. Some of the paperwork was missing, and he went out of his way to get it and ship it to me. Great salesperson and great dealership! 

Business response:

Thank you for your very kind review, Daryl! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Serpentini Chevrolet of Willoughby Hills. 

Frequently asked questions about Serpentini Chevrolet of Willoughby Hills

How is Serpentini Chevrolet of Willoughby Hills rated?

Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews. 

When is Serpentini Chevrolet of Willoughby Hills open?

Serpentini Chevrolet of Willoughby Hills is closed now. It will open at 9:00 a.m.