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Serpentini Chevrolet of Willoughby Hills
- Willoughby Hills, OH
About this business
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We worked with Jade and Ryan. Both we’re extremely professional and honest. I was so pleased with everything while at the dealership. The detailing side of things could use some work as my new truck was still awfully dirty after being detailed. Other than that I would highly recommend Serpentini.
Business response:
Thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad Jade and Ryan were able to help. It's disappointing to learn that we missed the mark on the detailing. If you would like to discuss your visit in more detail, please feel free to reach out to management directly.
I really appreciate the saleswoman & men that help me in the process of purchasing a car in a timely fashion emotional time dealing my loss
Business response:
BJ, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Serpentini Chevrolet of Willoughby Hills are glad to have you as a customer.
Sandy was very nice. Tj was on point very friendly foremost very well versed in the vehicle I wanted. He knew what was what. Kept my cousin and I informed every step of the way. Love the experience. The man behind the counter very nice. He was dressed very professional. TJ was fantastic. Please tell him I appreciated everything he did. Your finance guy was very good also. Your dealership is very clean also.
Business response:
Congratulations on your new vehicle! We are so glad that Sandy, TJ and the team had the opportunity to work with you and make this a top-notch experience! We hope you enjoy your new vehicle and we look forward to continuing to serve you in the future!
Great Service yes I would recommend them . They only tell you what you need, the service is very good The wait wasn't to long average time
Business response:
Thank you so much, Andrew, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Serpentini Chevrolet of Willoughby Hills. Please don't hesitate to reach out if you need anything else.
I appreciated the fast service and respect for my time. David even asked me about my service request to make sure it was needed. Thanks
Business response:
Regina, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Please feel free to reach out to David or any member of our team if you have any questions or concerns in the future. Thank you for choosing Serpentini Chevrolet of Willoughby Hills.
Randy Greenwood was an excellent salesman. Randy, Aramis and Alan really helped me out with getting the truck I wanted. I would definitely recommend them to anyone and will do business with them again when me or my wife are looking for a new vehicle.
Business response:
Here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Excellent rapport with customer. Goes through the service that was done on car. Always willing to answer questions that I have. Friendly and so kind.
Business response:
Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you for choosing Serpentini Chevrolet of Willoughby Hills. We look forward to having you as one of our valued customers for many more years to come!
Very helpful through the entire process. They got us into a great car. Their resources for acquiring a loan were great as well. We will be back when we r ready to buy another car.
Business response:
Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!
It was my first visit to the service department since Serpentini took over the dealership. It was overall a good experience as as I was quickly and friendly greeted. My problem was evaluated, repaired and I was on my way. Thanks
Business response:
Thank you so much for your kind words regarding your recent service visit, and for taking the time to leave us this wonderful feedback! We hope to see you again for all your vehicle needs.
Frequently asked questions about Serpentini Chevrolet of Willoughby Hills
How is Serpentini Chevrolet of Willoughby Hills rated?
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews.
When is Serpentini Chevrolet of Willoughby Hills open?
Serpentini Chevrolet of Willoughby Hills is open now. It will close at 9:00 p.m.