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Serpentini Chevrolet of Willoughby Hills
- Willoughby Hills, OH
About this business
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service was quick, and Phil Watts was a pleasure to work with as always. For as long as I drive a Chevy, I’ll keep coming back for service.
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Phil here at Serpentini Chevrolet of Willoughby Hills.
They made the process so simple. They got me the car I wanted and at the price I wanted. Randy went above and beyond and I would highly recommend going to Serpentini Chevrolet of Willoughby Hills!
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy so t's great to hear about your excellent experience with Randy here at Serpentini Chevrolet of Willoughby Hills.
Excellent excellent excellent. I needed my snows removed and seasonal put on, I needed a n oil change, I needed my key fob replaced and programmed to my car, I needed a back light replaced and I couldn’t get my car to dealership . It was overwhelming to think about and I called to see if they could help. Well I had my car picked up and delivered a few hours later with a very reasonable bill and everything taken care of. What more can you ask? My new place for service for sure. Very professional and nice staff. I love them.
Business response:
Thanks, Dena, for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon!
Yes, I am satisfied with my new 2020 Chevy Trax. I was a previous Pat O'Brien customer, but I am glad to deal with Serpentini.
Business response:
MELLEE923, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Place is clean. Everyone is always courteous. Like the idea that e-checks can be done there. That way, if anything is wrong, they'll be able to fix it right on the spot.
Business response:
Hi, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Good experience With our purchase We would do business Good experience With our purchase We would do business with them again All the sales and staff were very friendly and helpful Good job everyone
Business response:
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Serpentini Chevrolet of Willoughby Hills are glad to have you as a customer.
I brought my 2019 Chevy Trax in for its first oil change and maintenance, They serviced my car and Also washed it All levels in car were good Thank You Serpintini
Business response:
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Excellent service from David in service dept. I was happy to see that the dealership took serious look at our issue which had been the subject of our earlier service call under warranty. I believe they did everything they could although our warranty had recently expired.
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Serpentini Chevrolet of Willoughby Hills. Please don't hesitate to reach out if you need anything else.
Very helpful and understanding. TJ was patient went through information in detail. My son works with progressive and came with me, so he understood a lot of the information TJ was giving us, and said TJ knew what he was talking about
Business response:
Yvonne, We are very happy to hear that TJ provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Frequently asked questions about Serpentini Chevrolet of Willoughby Hills
How is Serpentini Chevrolet of Willoughby Hills rated?
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews.
When is Serpentini Chevrolet of Willoughby Hills open?
Serpentini Chevrolet of Willoughby Hills is open now. It will close at 9:00 p.m.