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Serpentini Chevrolet of Willoughby Hills
- Willoughby Hills, OH
About this business
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had a wonderful time purchasing my Trax Carla was I had a wonderful time purchasing my Trax Carla was awesome explaining the features of the automobile offered extra service if I didn't remember anything to come back anytime
Business response:
Thanks for your feedback on your recent visit to Serpentini Chevrolet of Willoughby Hills. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Best buying experience ever! The sales rep and sales manager did a great job on my deal. It was actually a pleasant experience unlike so many I have had in the past. I would definitely recommend this Serpentini dealership.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Heat sensor issue Back in March I brought my car in because my “check engine “ light came on...turned out to be the heat sensor which has happened a few other times. Since there wasn’t any in stock, they ordered it and told me I would be notified when I came in...still waiting
Business response:
Thank you for taking the time to share your thoughts on working with our team. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this.
Why the new name? I have had Chevrolet for along time. Going to the Willoughby Hills for service. So far I only had one bad experience with service. I felt I was over charged, and said so. No one got back to me or seen to care. However I had a very good experience with sales. Carla Clayton cares for the people she sales to. Going beyond to help. If and when I buy another car I pray she is still there. My first service trip since the name change was very good, I think his name was West.
Business response:
Hi Bernice, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carla, West and our team, and we look forward to working with you again.
Representatives paid attention to detail. When mistake occured at other dealer, the reps quicky identified the problem. They took action to correct the problem. Thank you!
Business response:
It's great to hear, Brian, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills!
Very friendly a clean place I love the comparable waiting Room The service is awesome they have a lot of patience with Their customers Thank you
Business response:
Hi Sandra, Thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
This dealership was/is Awesome!The salesperson was This dealership was/is Awesome! The salesperson was patient, understanding, and cooperative. Management was involved & supportive. But, the financial assistant rep put "the icing on the cake!" I'm deeply touched by the whole experience. I'm eternally grateful and thankful for the opportunity. May Serpentini continue to grow and prosper... "Looking out for the little guy!" .
Business response:
Hi John, Thanks for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills and will share your comments with our team. We appreciate your business and hope to see you again soon!
The staff is professional, respectful, and responsive to the customers needs. I found my experience at dealership to always be easy and pleasant when either Buying a new car or just for servicing the vehicle.
Business response:
Hi Mariann, We appreciate your business and our team looks forward to serving you again soon!
A Great group of people to work with — They made it a fun buying experience and I would recommend them to any and everyone period.
Business response:
Hi Steel5jays, Thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Frequently asked questions about Serpentini Chevrolet of Willoughby Hills
How is Serpentini Chevrolet of Willoughby Hills rated?
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews.
When is Serpentini Chevrolet of Willoughby Hills open?
Serpentini Chevrolet of Willoughby Hills is open now. It will close at 9:00 p.m.