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Grubbs INFINITI of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
12150 I-10, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Very good and fast was able to get service withoput appointment..
Early service so missed out on early morning donuts. Besides that I always have good service and courteous reps.
All of the people you deal with attention and caring Idepend on CARFAX for valid car buying suggestions.
Smooth and good buying experience
Salesman Adrian was great to work with.
Service department wants to charge me a diagnostic fee of almost $300 to confirm there's a leak for my sunroof when all they did was have the tech run it through their car wash on site and confirm there was a leak. But then they wanna charge $2400 to fix it. I can't believe it. What a rip off.
Business response:
Hello, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly at (210) 824-1272 when you have a chance. Thank you, and we look forward to hearing from you.
Quoted a price and told me a car was available then after driving 300 miles told car not available
Business response:
Hi Ron, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (210) 824-1272 so we can work towards a resolution.
I bought my QX80 in San Antonio and was sold a car that they have continued to fail to meet service wise. I was told it would be just fine to use the dealer in Georgetown, and then suddenly when I need to use the warranty I was sold at closingevery excuse was thrown at me. After theee months of calling I'm still having to drive a broken windshield. GT couldn't honor the contract that San Antonio promised would be honored everywhere. When I informed them of this they offered to bring me a rental and take mine back to San anon... read more
Business response:
Hi, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (210) 824-1272 when you have a chance. Thank you, and we look forward to hearing from you.
I just paid $1700 and car ran good for 2 weeks but I had to return when car started running bad again. I asked if they had towing available but was told I would be responsible for it ($125-$180) if it was something other than the original service. Look, I already agreed to the recommended service and I am now having to return due to the car running bad. This isn't really the time to nickel & dime the customer. I'm already out a lot of money and time.
Business response:
Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (210) 824-1272 when you have a chance. Thank you, and we look forward to hearing from you.
Frequently asked questions about Grubbs INFINITI of San Antonio
How is Grubbs INFINITI of San Antonio rated?
Grubbs INFINITI of San Antonio has a 4.4 star rating with 3,859 reviews.
When is Grubbs INFINITI of San Antonio open?
Grubbs INFINITI of San Antonio is closed now. It will open at 9:00 a.m.