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Grubbs INFINITI of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
12150 I-10, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Not good competent techs...recommend full exhaust system replacement when only a part replacing is needed.
Business response:
Unfortunately when catalytic converters fail there are guidelines that must be followed to repair them properly and no repairs were recommended beyond Infiniti guidelines based on codes presented and failed part verifications.
I did not get the usual car wash as usual. I was a wishi washi
Unfortunately, the dealership has had multiple issues resolving the Power Steering issue causing the vehicle to be too hazardous to drive. This was not a lemon vehicle, I had it for 4 years and always had it maintained. This is due to current servicing issues at that location resulting in the work being poorly done.
0 stars. One of the wipers is cracked and doesn't function correctly. A week after I purchased the car I had to use the wipers and it wasn't fully cleaning the front window. When I looked closer the left hand wiper was cracked/broken so it doesn't touch the glass. ALso, the windshield wiper fluid barely comes out. I called my sales agent and she said it was clogged and to wipe it. That didn't help though. In addition, I was told by the dealership that I had to pay $1495.00 for the car because they need to do a multi-point in... read more
This is a fake event. I have not been back to this dealership since I picked up the vehicle on March 14th. I would like to see the paperwork for this event as it didn't happen, and they don't have my signature for approval as no work was done on my vehicle. I am astonished they are submitting fake information on this platform.
Business response:
The report on 03/23/2022 is just the internal service ticket being closed from when we serviced the car prior to selling it to you. Were sorry if this caused any confusion for you. Please reach out to one of our managers @210-640-1500 if there are any other questions.
I called to make an appointment for an oil change but was told no appointment was needed. When I arrived at the San Antonio dealership, I didnt get a service consultant to help me for about 15 minutes. The explanation I was given for the wait was I didnt have an appointment (even though there was no vehicles waiting in the bay).
Horrible customer services
Not the best work very disappointed in the way they handle things. Once they take your money they could care less if your happy or not with wrk done. I would recommend another place for service this one doesn't live up to the standard of that of a Lexus dealer
Not satisfactory. Sales man sold me a car that "never was in a collision" find out it was. Rear trunk doest not closed, really bad bodyshop paint peeling off. Am stuck with a $40k debt
Frequently asked questions about Grubbs INFINITI of San Antonio
How is Grubbs INFINITI of San Antonio rated?
Grubbs INFINITI of San Antonio has a 4.4 star rating with 3,859 reviews.
When is Grubbs INFINITI of San Antonio open?
Grubbs INFINITI of San Antonio is open now. It will close at 8:00 p.m.