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Honda Westborough
- Car Dealers
- Westborough, MA
About this business
Location details
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Rutine Service Took our 2013 Honda Accord in for oil change/routine service and state inspection sticker. Made an appointment by phone -had $20 coupon. There was no wait to pull into the service entrance. They took me in to do paper work. Invoice was stamped WAITING. Very quick. I only waited about 40 minutes for the work to be done. Very happy with the way I was treated.
Business response:
Thank you, Paul, for taking the time to share your recent experience with George and our service department. Please let us know if there is anything we can assist you with in the future. Best, Jonathan Goldberg, General Manager
CRV Airbag Recall Was greeted with efficiency, friendliness and candor (re wait time of 1.5hrs which differed from Honda Recall Letter of 45 min). Amenities offered in waiting area were quite nice and kept me occupied.
Business response:
Thank you for taking the time to share your experience with George and our service team. Our apologies that it took longer than expected. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Jonathan Goldberg, General Manager
Service As always, everything was handled courteously and professionally. Highly recommend this dealership. I love the service area and have purchased over six cars from here
Business response:
Thank you for sharing your story! We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jonathan Goldberg, General Manager
Recall plus oil change and tire rotation Prompt response at arrival, fast service on car (3 items or work done). Reviewed what was done on vehicle, minimal cost. Excellent overall experience. Thank you
Business response:
Thank you, Jay! We value your business and look forward to serving your automotive needs for many more years to come! Best, Jonathan Goldberg, General Manager
Friendly people. Willing to help and answer questions. Just liked the experience. Eric was really patient and helpful. I gave him a hard time, but he never lost his cool, that's really commendable.
Business response:
Thank you so much for taking the time to write this review. Eric is great and I'm glad he was able to help. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Jonathan Goldberg, General Manager
Tire replacement I had the misfortune of getting a flat tire on a late Friday afternoon. After AAA put the doughnut tire on my CR-V, I drove quickly over to Herb Chambers to see if I could get a full replacement tire. Unfortunately, by the time I got there, the service technicians had left for the day. However, despite being full booked for Saturday, a service rep put me into the system for Saturday morning. I arrived that next morning at opening and was on my way within 30 minutes. I really felt like the staff went out of t... read more
Business response:
Thank you, Sean, for the kind words about our team. We appreciate your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Jonathan Goldberg, General Manager
Great Service Matt was great. It took a little bit longer for my car to be ready than expected. He came right over to let me know and then took money off the total of my bill!
Business response:
Thank you! It is always rewarding to receive great feedback like this and we really appreciate you taking time out to review us. I do apologize for the longer than expected wait, we know your time is valuable. Best, Jonathan Goldberg, General Manager
Everything as promised - recall was done quickly and as expected. Everything as promised - recall was done quickly and as expected Everything as promised - recall was done quickly and as expected
Business response:
Thank you, Paul, for sharing your feedback! We value your business and we look forward to seeing you again in the future. Best, Jonathan Goldberg, General Manager
Service Advisor James Montague was welcoming and careful to note my service requests. It was obvious that he enjoys his job. He is a great representative for Herb Chambers.
Business response:
Thank you so much for your feedback and recommendation. We're so glad that you had such a positive experience working with James and our Service Department. We value your business and please let us know if we can be of further assistance. Best, Jonathan Goldberg, General Manager
Frequently asked questions about Honda Westborough
How is Honda Westborough rated?
Honda Westborough has a 4.7 star rating with 7,616 reviews.
When is Honda Westborough open?
Honda Westborough is closed now. It will open tomorrow at 11:00 a.m.