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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Only complaint- I was not informed when my car was ready for pick up. I know because I arrived 4 hours later car was ready.
Business response:
Thank you for the honest feedback, Mike. We hope to see you next time for a five-star experience! - Mercedes-Benz of Boston
Love doing business with Jimmy he always make sure my needs are met and go above and beyond to help resolve any issues..will definitely be taking my car back for future maintenance
Business response:
We're so glad Jimmy gave you such great care and earned five stars! Thank you for the rave review! We'll see you at your first service visit! - Mercedes-Benz of Boston
Jimmy was terrific. He is smart, attentive and courteous. He did exactly what he said in a timely manner. He stayed in touch and revived estimates.
Business response:
We really appreciate you taking the time to leave Jimmy and the Mercedes-Benz of Boston team this awesome review, thank you!
Carlos Romero was great and responsive. He made the experience of buying a Mercedes-Benz grand and luxurious. My wife and I love our new car.
Business response:
Congratulations on your new Mercedes-Benz! It's so great to hear you and your wife enjoyed visiting us for your purchase and rated Carlos five stars! Thank you for being a Mercedes-Benz of Boston customer!
Patrick is one of the best service advisors and I will not go to any others. He listens care for customers get me appointment right away if my car needs urgent care. He follows up the work etc he is too good
Business response:
already responded see above
I have been working with Rob Tinkham for the last 17 years and I would not change a thing. Rob is the best!!! His attention to detail is outstanding and he protects me in so many ways that I would not begin to know about. I can’t say enough about how professional and caring Rob is.!!
Business response:
Thanks for the five-star rating and kind words! We are so glad Rob made this such a positive experience time and again and has earned your business! We'll see you next time! - Mercedes-Benz of Boston
Mike Robinson was super helpful when I brought my car in for service. He went above and beyond. He is always so nice and very communicative in all of his explanations.
Business response:
Thank you for the five-star review, Kevin! We're so glad Mike and our team went above and beyond! We'll see you next time! - Mercedes-Benz of Boston
Patrick was amazing. Professional, courteous and polite. Answer all my questions. Report on the progress of service. I loving coming here. Beyond compare experience. 5 star
Business response:
Thanks for the five-star rating, Gary! We're glad Patrick made this such a memorable experience and earned your praise! It means a lot to know we stepped up and gave you the best possible experience! - Mercedes-Benz of Boston
Albert and the rest of the crew at Mercedes-Benz Boston always provide outstanding service. I’ve been purchasing and servicing my vehicles there for 20 years and have always had good experiences.
Business response:
Martin, Thank you for your great five-star review! Hearing how Albert made your recent visit so enjoyable makes our day! We appreciate you being a Mercedes-Benz of Boston customer for all these years! We look forward to many more awesome experiences in the future!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,179 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open on Monday at 9:00 a.m.