This profile has been claimed by the business owner or representative.
Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I needed to get car in and planned to stay while work done but had developed very uncomfortable injury. Patrick processed vehicle in quickly the arranged transport to my home. Work all completed by end of day
Business response:
We're so happy to hear Patrick and the Mercedes-Benz of Boston team gave you a five-star experience! Thank you for coming to see us!
Patrick was incredible and so easy to work with. He was so on top of my service
Business response:
Thank you for the great review! We're glad to hear that Patrick took great care of you during your visit and we hope to see you again next time here at Mercedes-Benz of Boston!
All of the personnel and service are first rate. For example, Jimmy in the service department and Rob Tinkham in sales are extremely capable and knowledgeable as well as being extremely nice people.
Business response:
All of the personnel and service are first rate. For example, Jimmy Maniatis in the service department and Rob Tinkham in sales are extremely capable and knowledgeable as well as being extremely nice people.
They have always repaired my vehicle promptly and kept me advised of it's progress. The loaner car program has always been a benefit to me.
Business response:
We appreciate your kind review! Thank you for trusting Mercedes-Benz of Boston with your vehicle and we'll see you next time!
Great team and quick service very happy with everything they provided. Thank you guys ! Brian
Business response:
It was our pleasure, Brian! Thank you for the wonderful review and please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Boston Team
I love my new car from Mercedes of Boston ! My I love my new car from Mercedes of Boston ! My salesman Chip McCarty was a pleasure to work with . He was so knowledgeable and honest dealing .
Business response:
Thank you so much for the great review! It means a lot to hear that you enjoyed working with our team and we're thrilled to know that you're loving your new vehicle! Take care and please don't hesitate to reach out if there's anything else we can assist you with! - Mercedes-Benz of Boston
We received excellent service from Albert Berisha. He always welcomes us and listens carefully to our needs. Additionally, he keeps us up to date on our servicing. He is truly a fantastic asset to Mercedes Benz of Boston!!!
Business response:
This is so awesome to hear! Thank you so much for leaving the Mercedes-Benz of Boston team your five-star rating! We hope we get to see you again next time!
Jimmy is always so easy to work with so responsive! Great demeanor pleasant and professional.
Business response:
Thank you for the wonderful feedback - Jimmy will be so happy to hear it! All of us here at Mercedes-Benz of Boston are grateful for your business and we look forward to your next visit with us!
Every time I come in here I feel unwanted. I'm honestly going to stop coming here. Last winter, I was looking to lease a new Mercedes for my wife's birthday. The first time I went it, I had a sales rep that clearly didn't take me seriously as buyer. Mind you I have a excellent credit and more than enough finances to afford the vehicle I was looking for. But I felt (and this is my opinion) because of the way I was dressed and I because I didn't "look the part" the rep didn't take me seriously. The experience was so bad I even... read more
Business response:
Thank you for reaching out, Ethan. Please know that we aim to treat all our customers equally and I'm truly disappointed to hear about these concerns. If you're willing to discuss your experiences, I'd like the opportunity to get some more details from you before addressing the situation with my team. Would you please consider contacting me directly at your earliest convenience? Thanks again, Jeff Davis - General Manager - jeff@herbchambers.com
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,411 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.