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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Go with Steve Leung... Skip everyone else!!! Steve was awesome from the very beginning and up until now even though I already bought the car and I'm quite happy with it, very informative, accommodating and always attentive of my questions and comment. All in all it was an amazing purchasing experience, specially considering that it is my first time buying a car in the US. Thanks for everything Steve and thanks to your boss for making it happen.
Business response:
Thank you for your wonderful remarks! We are so happy to know you found a vehicle you love and a dealership that you enjoyed working with. Steve is a great member of our team who truly enjoys providing outstanding service! We hope to see you again in the future. Best, Jeff Davis, General Manager
Wonderful experience! Max Wang is very knowledgeable and helpful. Made the deal through email and walked into the dealer for all the papers. The whole purchase process is simple and hassle-free.
Business response:
Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Max. We value your business and hope to see you again soon! Best, Jeff Davis, General Manager
Satisfied Customer! Georgina makes my experience at Herb Chambers so easy - her standard of service is amazing as she takes care of every detail for me so that I'm in and out with exactly what I wanted. She gives detailed information and takes time to go back and check for me when I have questions. I highly recommend working with her. Thorough, friendly service, great cars, great dealership!
Business response:
Thank you! We appreciate you leaving such a kind review. We think Georgina is great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Jeff Davis, General Manager
Excellent experience! Definitely the best car- buying experience both me and my wife have had. David was our salesman and he was so pleasant to work with! He was not at all pushy like some salesman can be. He answered every question we had happily and was very knowledgeable about the car we purchased. This dealership was very comfortable and i would absolutely recommend it, as well as go back again for another purchase.
Business response:
Thank you so much for the wonderful review. David is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your family's automotive needs for many more years to come. Best, Jeff Davis, General Manager
Excellent customer service. Walking into a company that employees are helpful and really willing to help their customer is the best experience someone can ask for! Great service
Business response:
We thank you for your business and look forward to working with you again in the future! Kind Regards, Jeff Davis, General Manager
Goodsale person The attention and service that i was given "amazing". All employees related to my perchuse went above and beyond making sure that my experience was the best. Every question i had was answered leaving no doubt. Mr. Jasper Abrue stood out the most with his expertise. This location is fortunate to have this individual.
Business response:
Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Jasper was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager
Excellent Very happy with my experience. All my questions were answered in a professional and timely manner. Would definitely recommend to anyone seeking assistance with purchasing a vehicle.
Business response:
I’m so glad to hear you had such an enjoyable visit and that you found Jasper to be informative and timely. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs! Best, Jeff Davis, General Manager
Excellent Service. Feel like Royalty I bought a CPO 2015 C300 from Max Wang. He is super helpful and I am very happy with everything! The car is like a brand new car and I am very excited! The whole process went extremely well and smooth. Delivery was perfect! I recommend anyone who is looking to buy a car to go see Max Wang at Mercedes Benz of Boston. Xiexie
Business response:
Thank you for sharing your experience with Max, Carlos and Kris. It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Jeff Davis, General Manager
Excellent customer service The way they schedule appointments for service is very easy and so isnt the drop off. And while you wait they have snacks and water to help yourself with. The sales men are also very helpful and educated on the sales of the cars. Highly recommend this dealership to anybody looking for a Mercedes Benz.
Business response:
Thank you for taking time out of your day to write this review. Jasper, Carlos and Patrick are valued members of the team and I'm so happy to know that they took such good care of you. Please let us know if there is anything else we can help with. Best, Jeff Davis, General Manager
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,179 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.