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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jasper Abreu took great care of me 2nd car we've gotten at this dealership and always a pleasure to deal with. Jasper went above and beyond to make this deal happen and get this car to a place I needed it to be. Great guy and gave great advice on options, extras, specs, paint etc. Very happy with how it all went and how much Jasper was willing to work with me on the deal. Always get the best service at the dealership also. one of the best I've experienced.
Customer Service I had a very a nice experience with Bertrand. Good Customer Service skills. He made sure that I was satisfied until the end of the transaction.
Wonderful Mercedes Experience Fantastic customer service. Always satisfied with Rob Tinkham who gives great care and attention to us and our wishes.Have never had an unpleasant encounter. The man's extensive knowledge always shines through.
Good buying experience Mehdi Saidane, my sales rep, made my buying experience quick and easy. Although I was purchasing a pre-owned non-Mercedes vehicle, Medhi handled every detail with attention and professionalism. Good sales style and great representative of Chambers Mercedes.
Great experience Very great customer service.Friendly environment. Great team players.Paolo was very held.Fred gave us very detailed information on the car.Highly recommended place.
Business response:
Thank you for your 5-star review! Glad you had a positive experience with the team. Best, Fahad Arshad, General Manager.
Purchasing my first Mercedes Carlos, I want to thank you for a great experience being a first time buyer at Mercedes-Benz. The first day I met you, you had the car cleaned and a plate on it ready for me to take it for a ride. Right then and there I knew this was something that I wanted. When my wife dropped me off to pick it up, you asked if she wanted to see it and she said yes. That was the highlight of the purchase with the silver cloth and the big red bow...presentation is everything and this certainly was. You kept me u... read more
A plus My salesperson was Paolo Castro. He was warm and friendly, knowledgeable and completely professional. He took care of our every need and an absolute pleasure to buy a car from. Would repeat the process in the same way with the same person in the years going forward. Laurence M. Lieberman
Business response:
We appreciate your feedback and compliments to Paolo. I'm glad he provided you with great customer service and we look forward to your next visit. Best, Jeff Davis, General Manager.
Redemption Bad days and misunderstandings happen to all of us but the customer service redemption of this dealership is impeccable. They have me on a happiness high. Very grateful for Jeff and Jeremy. Odometer Fraud. Patrick Titshaw tried to commit odometer fraud with my 2015 Smart Car Passion Coupe to evade honoring the four year 50,000 warranty.
Very friendly and responsive dealer Just get a new MB c300 from this dealer. Had a really good purchase experience working with Stephen Leung. He is very friendly and responsive.
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,179 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.