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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was looking for a year old E63 and gave a call to Jeff and Jeff had Rod call me back and personally looked at very closely he found 2 small scratches that a barley visable on the right front fender and rear tires that are slightly worn. He sent me lots of pictures and called back to go over them. This was on Friday and I said I would be there on Saturday to look at the car and bring my trade in that Jeff had given me a trade price based on my description. I arrived at 2:30 PM in a pouring rain store. I looked at the car an... read more
Business response:
jr car guy - Congratulations on your new car! We're so pleased to hear that Rob and the team provided you the world-class experience and that you found your perfect car. We are happy to have earned your business once again and we look forward to assisting you for many years to come. If any questions arise, please don't hesitate to contact us. We are here to help! - Mercedes-Benz of Boston team
We could not be happier with our purchase and service We could not be happier with our purchase and service from MB Boston. We worked with Kashif. He was great. Very professional, pleasant and knowledgeable. He answered our questions whether we contacted him via phone, email or in person. We will continue to buy from Kashif every time we need a car.
Business response:
Tony Alves - What an outstanding review to read! It is great to know that Kashif provided you with a first class and welcoming shopping experience. Our primary concern is delivering flawless customer service and we're happy to know that Kashif provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team
The attention that Ronald Escobar gave me was extraordinary, he helped me and explained all the options I had, according to my budget, he showed me the options that met my description. He was extremely kind without any pressure, I recommend him to guide you throughout the process of acquiring your new or used car at MB Boston. From one to 5 stars I give it 1000. Thank you.
Business response:
Stefan & Elvia - What an outstanding review to read! It is great to know that Ronald was able to provide you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Mercedes-Benz of Boston team
I was looking for a new car and had been hijacked by one of those new car buying websites to a dealer with no product knowledge and no ability to help me buy my car in a rational way. out of frustration, I chose the one dealer I knew of, Herb chambers. My initial call was picked up by Chad, a GM there. Other than some annoying covid delays and other covid related issues, he made the sales process easy, clear, and relatively painless. Once the sale was complete, I was handed over to Carlos, and I have to say, that set a new s... read more
Business response:
marcus - Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Carlos and Chad make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! - Mercedes-Benz of Boston team
Eric Ilchenko and his team did an excellent job helping me with the purchase of my M6. I Highly recommended them. plus I was able to get a few moments with Herb when I picked up the car. Great experience.
Business response:
Jboudreau8880 - Thank you for taking time to write this review. We're so happy to read that your car buying experience with Eric was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and congratulations on the M6! - Mercedes-Benz of Boston team
Excellent experience. Thank you for checking in to how the car is working and setting up Mercedes me Connect. That was very helpful and unexpected. Very appreciated.
Business response:
wendi yajnik - What an outstanding review to read! It is great to know that the team was able to provide you with a hassle-free and welcoming experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your kind words and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team
I love my new car that I got from Carlos Romero, he was helpful and the service was great. I would recommended others to go to this dealership.
Business response:
May - Thank you for your review and compliments to our team! We're so happy to know that Carlos was so helpful with your buying experience. Thank you again for your recommendation, and we hope you enjoy your new car! - Mercedes-Benz of Boston team
Excellent experience buying a car from Eric! He was the first dealer we met who was actually listening to our preferences and cared about showing us a car that worked for us. He was also not condescending like other dealers we've come across, and took a lot of time walking us through the features of our car. He stayed late for our pickup and made sure the experience was special. We recommend Eric (especially if you're a woman and you're tired of car dealers talking down to you!).
Business response:
J - First and foremost, thank you for taking the time to leave this feedback. We strive each and every day to provide our guests with professional, efficient and friendly service. We're so happy to know that your visit reflects that, and that Eric was able to assist you in finding exactly what you wanted. Thank you so much for your business and we hope to have the opportunity to serve your automotive needs for many more years to come! - Mercedes-Benz of Boston team
I had a very good experience purchasing my vehicle at M-B Boston. Everyone was very helpful. Max Wang did a very good job. Everyone was very professional and courteous.
Business response:
richardsardelli64 - Thank you for the great feedback! We're so glad you had a successful and positive experience with Max here at Mercedes-Benz of Boston. Please let us know if any other automotive needs arise in the future, as we are always happy to help! - Mercedes-Benz of Boston team
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,411 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.