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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I got my first Mercedes-Benz!! So in love with my new car. Customer service is great. Thanks so much to Ronald Escobar for helping me find the right car for me. He was was so helpful, and super patient!!!:) o
Business response:
andealandaverde20 - Thank you so much for your feedback! We're so glad that you had such a positive experience at our dealership, specifically with Ronald. He is truly an asset to this team. May you enjoy many safe and amazing miles in your new Mercedes-Benz! - Mercedes-Benz of Boston team
Incredible Experience! I leased my first Mercedes here Incredible Experience! I leased my first Mercedes here recently and could not be happier with the service. Eric Ilchenko was awesome to work with and super helpful throughout the process. I can definitely recommend this dealership to anyone in the market for a Benz. Be sure to ask for Eric when you arrive !!
Business response:
Sanchez4291 - Congratulations on your new Mercedes-Benz! We're thrilled to hear that Eric made your experience seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Mercedes-Benz of Boston team
Robert Tinkman was an absolute pleasure to work with. It was a seamless deal from start to finish. I highly reccommend working with Rob at Mercedes Benz of Boston
Business response:
Wes Byrne - Many thanks for this terrific feedback and recommendation! We're delighted to learn that you enjoyed working with Rob. Please don't hesitate to reach out if we can assist you in the future! - Mercedes-Benz of Boston team
From my first phone call to the moment I drove off the lot in my new vehicle, my experience with Mercedes Benz of Boston was nothing but wonderful. AJ was incredibly accommodatingand understanding of my needs, providing me with a great offer for the vehicle I had been searching for and was willing to accommodate last minute changes. Kashif couldn't have been more of a pleasure to work with, answering all of my questions in great detail and being incredibly patient and helpful throughout the process. From the beginning, they ... read more
Business response:
brittanyf15 - What an outstanding review to read! It is great to know that AJ and Kashif provided you with a first class and welcoming shopping experience. Our primary concern is delivering flawless customer service and we're happy to know that both AJ and Kashif provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team
Ricardo Bautista is the best sales consultant I have ever had! Exactly one year ago he gave me all support choosing the best car for my family and I bought the GLE-350. The car is amazing! I was so in love with the car that when I received his email congratulating me for one year anniversary I started thinking about buying a new one... Texted Ricardo Bautista on Monday and on Thursday I had my car ready for pick up. This time I choose the GLS-450 and I couldn’t be more happy! The car is awesome and fit all my kids, the inter... read more
Business response:
Beatriz Prado - What an outstanding review to read! It is great to know that Ricardo and Paolo were able to provide you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service even after the sale. We're happy to hear that you felt confident about your purchase (great choice!) and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come!... read more
Kashif was a pleasure to deal with, and made the entire process easy from start to finish straight-forward. His follow up and willingness to answer questions was much appreciated.
Business response:
jeff62534 - Thank you! Your kind words are greatly appreciated. It is so rewarding to know that Kashif was able to provide you with a pleasant experience. We try to make the process easy, transparent, and fun. Thank you for your business, and please let us know if we can ever assist you in the future! - Mercedes-Benz of Boston team
Great experience ordering my new Mercedes GLE 350! So happy with my new car. I will definitely shop here in the future and tell my friends about my experience.
Business response:
Kmh4111 - Congratulations on your GLE 350 purchase! We're so pleased to hear that you enjoyed working alongside our team. We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise! - Mercedes-Benz of Boston team
Wow, talk about beating expectations....between our salesman (Kashif) who walked us through the leasing process and had vehicles and pricing ready for us and was a polite gentleman the whole time...to the finance guy (Paolo)...to the manager (Chad) who set the tone of 'we are here to help and find you the right Mercedes' and then his team did just that! And to top it all off, they came in on the final price even a bit lower than we were expecting.....how often does that happen!! Way to go guys!! Thank you, my wife & I are ve... read more
Business response:
glen - What an outstanding review to read! It is great to know that Kashif, Paolo and Chad were able to provide you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team
Best experience ever I have been in a lot of dealerships Best experience ever I have been in a lot of dealerships in my lifetime and purchased many cars as well but nothing like Mercedes- Benz of Boston it has been the best buying experience.
Business response:
Edwin9101 - This is exactly the kind of feedback that we love to hear! It is our goal to offer top notch customer service to all of our guests. I'm so pleased the team was able to do exactly that. Thank you again and we look forward to working with you again in the future! - Mercedes-Benz of Boston team
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,411 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.