This profile has been claimed by the business owner or representative.
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
New Mercedes acquistion In the process I dealt with both George K and Chip McCarty- both professionals. Chip delivered my new car to Cape Cod and returned to the dealership with my trade-in. Chip gave me thorough instructions on the new vehicle and encouraged me to call with any follow-up questions or issues. A long time employee of Herb Chambers he was most helpful in the transition process. I would certainly recommend contacting Chip and Chambers if you are in the market for a new Mercedes. The new car is terrific !
Great experience purchasing Mercedes Sprinter Van I needed to purchase a Spinter Van for our business. I worked with Todd Whitelaw who did a great job understanding our needs and finding the right van for our conpany. Very good experience, a fair price, and great treatment received from the dealership.
Jasper Abreu took great care of me 2nd car we've gotten at this dealership and always a pleasure to deal with. Jasper went above and beyond to make this deal happen and get this car to a place I needed it to be. Great guy and gave great advice on options, extras, specs, paint etc. Very happy with how it all went and how much Jasper was willing to work with me on the deal. Always get the best service at the dealership also. one of the best I've experienced.
Customer Service I had a very a nice experience with Bertrand. Good Customer Service skills. He made sure that I was satisfied until the end of the transaction.
Wonderful Mercedes Experience Fantastic customer service. Always satisfied with Rob Tinkham who gives great care and attention to us and our wishes.Have never had an unpleasant encounter. The man's extensive knowledge always shines through.
Good buying experience Mehdi Saidane, my sales rep, made my buying experience quick and easy. Although I was purchasing a pre-owned non-Mercedes vehicle, Medhi handled every detail with attention and professionalism. Good sales style and great representative of Chambers Mercedes.
Great experience Very great customer service.Friendly environment. Great team players.Paolo was very held.Fred gave us very detailed information on the car.Highly recommended place.
Business response:
Thank you for your 5-star review! Glad you had a positive experience with the team. Best, Fahad Arshad, General Manager.
Purchasing my first Mercedes Carlos, I want to thank you for a great experience being a first time buyer at Mercedes-Benz. The first day I met you, you had the car cleaned and a plate on it ready for me to take it for a ride. Right then and there I knew this was something that I wanted. When my wife dropped me off to pick it up, you asked if she wanted to see it and she said yes. That was the highlight of the purchase with the silver cloth and the big red bow...presentation is everything and this certainly was. You kept me u... read more
A plus My salesperson was Paolo Castro. He was warm and friendly, knowledgeable and completely professional. He took care of our every need and an absolute pleasure to buy a car from. Would repeat the process in the same way with the same person in the years going forward. Laurence M. Lieberman
Business response:
We appreciate your feedback and compliments to Paolo. I'm glad he provided you with great customer service and we look forward to your next visit. Best, Jeff Davis, General Manager.
Mercedes-Benz of Boston has a 4.8 star rating with 9,411 reviews.
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.