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Mercedes-Benz of Boston

4.8
  • Car Dealers
  • Somerville, MA

About this business

AutomotiveCar DealersUsed Car Dealers

Location details

259 McGrath Hwy, Somerville, MA, 02143, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.89,412 reviews
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aalarahman's profile image
aalarahman 
11 years ago

New C300 2015 - The Dream Car Buying a Mercedes is a dream. Alex Fine from Mercedes Benz Somerville made sure I get my first car a C300 2015 model. To be very honest, if I'm driving this car today, it's because of Alex. All other dealerships including Land Rover, Audi and BMW almost harassed me by making follow up calls and email everyday and seemed liked they're forcing me to make a decision. This is one big reason I hate going to dealerships. They make you feel like they own you. Whereas Alex understood my situation really... read more

Business response:

I would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Jeff Davis, General Manager 

QW's profile image
QW 
11 years ago

Perfect experience to buy a car Thanks to Paolo that I can get my dream car in short time. He is very friendly and efficient. He offer me many options and compared their advantage professionally. When I struggled, he provided me some solutions rather than push me to make fast decision, so I totally enjoy this sales experience. It's my first time to buy a car and he answered my questions very patiently and cared my feeling. He is a really trusted consulted if you want to buy a car! 

Business response:

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Paolo. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis 

redias738's profile image
redias738 
11 years ago

Professional, personal and friendly service. Keith's attention and care was above and beyond. He worked with me one on one to ensure I'd get everything I needed for the best possible price. He took the time to follow up with me and to make sure I was satisfied with my experience. This is my second purchase with these dealership and working with Keith. I'd definitely recommend Keith's service and this dealership to all my friends. Thank you so much!! Renata Dias. 

Business response:

Thank you for taking time to write this great review. We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Jeff Davis, General Manager 

C300 sport's profile image
C300 sport 
11 years ago

dream car Thanks to Paolo Castro he find me the car of my dreams. C300 sport white with red seats! Its my dream car! Paolo was very good all the way. He paired my bluetooth and show me the options to my car. Was very patient with showing me since this is my first new Mercedes-benz car. I will send all my friends from BU to Paolo! 

Business response:

Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Paolo is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager 

newmbowner's profile image
newmbowner 
11 years ago

Excellent Car Purchase Experience Here Although I purchased my first Mercedes last week, I've bought many other vehicles over the course of time. Now, I can't imagine purchasing a car anywhere else. Rob T. is especially patient, knowledgeable, friendly, and responsive. And, yes, the car is everything I had hoped for and more! First-class dealership & Rob is a great person to work with. 

Business response:

Thank you for taking time out of your day to write this review. We appreciate the kind words and we are excited to have you as part of the Herb Chambers Companies family! Rob is an amazing member of the team and we're happy to hear that he took such good care of you. Thank you for your business and please let us know if there is anything else we can help with. Best, Jeff Davis, General Manager 

jeffreygates's profile image
jeffreygates 
11 years ago

Bought several cars Dennis has been wonderful to work with. He is very knowledgeable not only about the cars I am interested in but also thoughtfully coached me away from models and features that are not right for me. I will never forget when he drove a new E-Class out to my home for a test drive. He has helped me when i need service as well. Enjoy Dennis and your new car! 

Business response:

Thank you, Jeffrey, for taking the time to share your encouraging words and kind recommendation of Dennis. At Mercedes-Benz of Boston, we take great pride in surpassing any and all expectations you might have in your vehicle decision. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager 

Green123's profile image
Green123 
11 years ago

Greats sales man Raj helped me with a few sales very knowledgable about any car on the lot I ask about he also took his time to help ME decide with car had all the features I wanted. 

Business response:

I appreciate you taking the time to share your experience with Raj. A terrific guest experience is what we aim for each and every time and Raj is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager 

garside29's profile image
garside29 
11 years ago

Awesome Experience I have to say how refreshing it was to deal with such a fantastic place. Michael Daly the sales rep was outstanding. He knew what he was doing and gave me a no nonsense purchase experience. This continued into the finance area with Jeff and Chris. I would highly recommend buying your next viechle from them. 

cdealy's profile image
cdealy 
11 years ago

Highly Recommended! To say I was well taken care of is an understand. My intent was to purchase used, which meant sacrificing a couple of features. Keith was able to find me the exact car I was looking for NEW with great financing options. Both the car, and my experience, have exceeded my expectations. 

Business response:

Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Keith is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager 

Frequently asked questions about Mercedes-Benz of Boston

How is Mercedes-Benz of Boston rated?

Mercedes-Benz of Boston has a 4.8 star rating with 9,412 reviews. 

When is Mercedes-Benz of Boston open?

Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.