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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
First Mercedes I've been working with Georgina for a little over a week now in trying to find a new car. She's an excellent communicator and not afraid to shoot you straight during the process. If the car you want is here, get it from her.
Business response:
Thank you for taking the time to share your experience with Georgina. It’s a pleasure to hear that she was so helpful to you and that we provided you with an overall great experience. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Jeff Davis, General Manager
Best salesman ever I have bought at least 10 cars from herb chambers dealerships over the past 20 years and I had the best experience ever last week. Thang Nguyen was super efficient, got me the car I wanted at a fair price and even help ship the new car to Florida. Thang is my new guy when I need my next car and Manny in service is also the best!
Business response:
I sincerely appreciate the time it took for you write this great review about Thanh! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! Jeff Davis, General Manager
Great working with Paolo This is my second mercedes C class, but first purchase at this dealership. Paolo was very professional and knowledgeable. I was impressed with the entire process and follow up. I would recommend Paolo to anyone and would definitely come back to him for future purchases. The New c class is much nicer than thee previous generation. You should definitely go check this car out.
Business response:
Thank you for taking the time to share wonderful feedback about Paolo! For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! Jeff Davis, General Manager
Great day!!!! I have always wanted a Mercedes for Christmas!! Paolo made my dreams come true!! He was professional and knowledgable. He was so patient in the explanation of every detail. I would highly recommend giving him a visit!!!
Business response:
Thank you, Ann! I'm so pleased to learn that Paolo was able to assist you and answer yours questions. He is an asset to our team and I know he will be grateful to read the nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! Jeff Davis, General Manager
Truly exceptional experience This was my second purchase from Maged, and he made the entire process absolutely seamless. I called, told him what I was looking for, and he was able to deliver results immediately. He took care of everything without me even having to step foot in the dealership prior to picking up the car. He is extremely knowledgeable and I put my trust in him completely. I would recommend him to anyone- always a great experience.
Business response:
I sincerely appreciate the time it took for you write this great review about Maged! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! Jeff Davis, General Manager
Efficient. Exceptional. Effortless......Excellent! I bought yet another vehicle from Mercedes Benz of Boston. Jasper Abreu, my salesman, really did an exceptional job . We began our relationship over the phone; I told him what i was looking for, and he put an incredible effort into finding just that pre-owned car at just that price. Then he was able to go one better, and offer me a new car at an even better price than the pre-owned I was looking for! On top of that, he was able to locate the specific vehicle and have it ship... read more
Business response:
Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Jasper was able to do exactly that. Thank you again and we look forward to working with you again in the future! Happy Holidays! Jeff Davis, General Manager
Always a pleasure! It is always a pleasure doing business with M-B Boston. I have purchased 4 cars now from them, and each time had the pleasure of working with Rob. He is the quintessential professional—extremely knowledgable and helpful. I will most certainly continue to do business with him. Thank you!
Business response:
Thank you for taking the time to share your experience with Rob. I’m so glad to hear you had such an enjoyable visit and that you found Rob to be informative and thorough. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs! Happy Holidays! Jeff Davis, General Manager
Georgina is a star Georgina is absolutely a delight to work with. She is efficient and responsive. From the moment I walked into the dealership, and walked out with a brand new Mercedes only took a few hours. Georgina is professional, patient and knowledgeable on the product. I got the Mercedes that I wanted and the best customer service.
Business response:
Thank you for sharing your review and congratulations on your purchase! I'm so pleased to learn that Georgina made your visit a delight. She is an asset to our team and I know she will be grateful to read the nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! Jeff Davis, General Manager
Outstanding salesman I'm writing to commend my experience dealing with herb chambers Mercedes of Somerville . In particular ,my salesman Alex fine. Alex was extremely helpful,knowledgeable and competent. He made the whole process seem effortless and I'm confident that I received the best possible deal. He continues to follow through with the small details that have arisen. Alex is a real asset to the operation. I'm extremely satisfied with the experience !! Sincerely , David Powell
Business response:
Thank you, David, for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Alex is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,183 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.